If the administrator has enabled Busy indicator, System Numbers, or Autodial buttons on your
deskphone, you can tap More on the Features list to see these buttons.
The details icon is a right-facing blue-colored arrow. Tap the details icon to view more information
about the item. For example, if you tap the arrow to the right of a contact name, the deskphone
displays a screen with the numbers that you have stored for that person.
You can tap a line or softkey or tap the on-screen softkey labels. Softkey labels change according
to the context. For example, you can tap a contact to make a call to that person and tap a line on
the Phone screen to answer an incoming call, to go off hook, to make a call, or to resume a call on
hold.
You can also gain access to the Phone screen or the Home screen anytime by pressing the
appropriate buttons on the deskphone.
Icons
Icons indicate the state of a call, navigation choices, call history types, contact telephone types,
feature status, Home screen applications, and options. Depending on their purpose, some icons
appear on the top line, for example, to notify you that a headset is active or that you have missed
calls in the Call History. Other icons display on call appearance lines to show call states or feature
status. Icons also appear on application screens like the Contacts list and call History.
The icons you might see on your touch-based deskphone are described in the following table,
grouped into the screens or applications to which they apply.
Home screen icons
Home screen icons are touch-based. Using these icons, you can initiate actions like changing
telephone settings, gaining access to the Favorite numbers to add or change the numbers, or
cleaning the display screen. Your administrator might make other, optional Home screen icons
available to you that do not appear in this table. The Home screen also displays a horizontal green
bar on top of the SAC softkey indicating that the Send All Call (SAC) feature is on. Your system
administrator can provide information about optional applications.
Icon
Description
Designates the general phone number for a favorite Contact. For
more information, see Setting up favorites on page 33 .
Designates the home phone number for a favorite Contact. For
more information, see Setting up favorites on page 33.
Table continues…
Introduction to 9621G and 9641G/9641GS SIP deskphones
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 16
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