Activating the LNCC feature
About this task
If you are on a call and do not want to be disturbed from subsequent incoming calls, you can use
the Limit Number of Concurrent Calls (LNCC) feature. The LNCC feature controls the number of
concurrent incoming calls. If you get an incoming call when your LNCC feature is active and you
are already on an active call, the caller gets the busy tone. Thus, the caller does not wrongly
assume that you are not at the desk when you do not answer the call or the call is send to a
coverage. If the Busy Station Call Log feature is enabled, the deskphone saves this incoming call
as a missed call in the call log.
If you activated the Limit Number of Concurrent Calls (LNCC) feature in the edit dialing mode, and
you start dialing a number when at the same time your deskphone receives a call, the deskphone
log this call as a missed call.
Procedure
1. Gain access to the Features screen.
2. Scroll to select LimitInCalls.
3. Tap the corresponding line.
The deskphone displays the confirmation screen with the message Limit Concurrent
Incoming Calls and an LNCC icon
on the top line of the Phone screen.
4. To remove the confirmation screen, tap the OK softkey.
You can also remove the confirmation screen by jumping to a different screen using
deskphone buttons such as Contacts, History, or Home.
Activating the LNCC feature
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 91
Comments on this document? infodev@avaya.com
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