Chapter 7: Standard call related features
Your deskphone offers standard call-related features such as muting a call, transferring a call,
forwarding calls, and conferencing.
Depending on the action you want to perform, either press the appropriate button on the phone or
tap the appropriate softkey while on a call.
Muting a call
About this task
While on a call, you can mute the microphone of your phone so that the other party cannot hear
you.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you.
2. Press Mute again to unmute the call.
Note:
When you mute the call, the Mute button light is on and the top line displays the Mute
icon.
Configuring mute alert
About this task
You can use the mute alert feature to get an alert if you start to speak while you have put your
phone on mute. The alert can be an audible beep and a visible indication on the top line of your
deskphone. This feature is available only when the Mute Alerting option is set to Audible, Visual,
or Both. Mute alerting is turned off automatically when you press the Mute button to take the call
off mute.
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 57
Comments on this document? infodev@avaya.com
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