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Avaya 9621G - Answering an active call on a monitored extension; Speed dialing to a monitored extension; Transferring a call to a monitored phone

Avaya 9621G
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Answering an active call on a monitored extension
Procedure
1. Go to the Features screen.
2. Scroll to choose the monitored extension for which you want to answer the incoming
call.Tap the entry for the extension for which you want to answer the ringing call.
Related links
Team Button on page 106
Speed dialing to a monitored extension
Before you begin
Ensure that the monitored phone to which you make the call is in an idle state.
About this task
Use this task to make a call to a monitored phone. If the monitored phone has an active call
redirection feature and you can override the feature, the monitored phone rings for 30 seconds. If
no one answers the call during this time, the system redirects the call to the redirected number.
Procedure
1. Go to the Features screen.
2. Scroll to choose the monitored phone that you want to call.
3. Tap the entry for the monitored phone that you want to call.
Related links
Team Button on page 106
Transferring a call to a monitored phone
About this task
Use this procedure to transfer an active call to a monitored phone.
Before you begin
You must be on an active call.
Procedure
1. Go to the Features screen.
2. Tap the entry for the monitored phone to which you want to transfer the call.
Answering an active call on a monitored extension
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 107
Comments on this document? infodev@avaya.com

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