Depending on their purpose, some icons appear on the top line, for example, to notify you that a
headset is active. Other icons display on call appearance lines to show call states.
Icon Description
Incoming call is ringing.
This call appearance line is not currently in use.
Call is active.
You placed this call on hold.
Your calls are being forwarded.
A bridged call appearance is in use.
EC500 is on.
A conference call is active.
You placed a conference call on hold.
Speakerphone volume is being adjusted.
Headset volume is being adjusted.
Details button. Touch to display more information about a line
item or to access related information screens.
The call in progress is muted.
The ringer volume is off due to pressing - on the Volume button
until the volume turns off. To reinstate volume, press + on the
Volume button.
Icon indicating the telephone is not connected to its network and
is operating in "failover" mode. Some features may not be
available or work correctly. See Limited access during failover on
page 109 for information.
Introduction to 9621G and 9641G/9641GS SIP deskphones
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 22
Comments on this document? infodev@avaya.com
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