▷ Activated ConnectedDrive contract or
equipment version with Intelligent Emer‐
gency Request.
Use of BMW TeleServices
TeleService is typically activated in the vehicle.
To continue using or to deactivate the serv‐
ices, please contact your service partner or the
BMW Customer Relations.
Roadside Assistance
The concept
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
General information
Roadside Assistance can also be contacted via
a Check Control message, see Owner's
Manual for Vehicle.
Start Roadside Assistance
Start service
If the vehicle is equipped with BMW TeleSer‐
vice, support is offered through BMW TeleSer‐
vice Diagnosis.
1.
"BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
BMW Teleservice Diagnostics
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is reestab‐
lished.
Service Request
The concept
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1.
"BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
A Service Request can also be started via a
Check Control message, see Owner's Manual
for Vehicle.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
Seite 105
ConnectedDrive Communications
105
Online Edition for Part no. 01 40 2 926 935 - X/13
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