BMW iDrive - Customer Relations; Displaying Status; Remote Services; Service Partner

Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1. "ConnectedDrive"
2. "Connection Assistant"
Hints
▷ The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.
▷ The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.
▷ Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.
Remote Services
With Remote Services, a connection can be
established between a mobile phone and the
vehicle. This can be used to lock and unlock
the vehicle, for instance.
Other functions may be available, depending
on the vehicle.
The My BMW Remote app must be down‐
loaded to execute these functions. Operation
can be performed via iDrive.
Alternatively, the functions can also be exe‐
cuted via the ConnectedDrive Hotline.
The operating instructions for the My BMW
Remote app can be found on the Connected‐
Drive portal or at www.bmw.com.
Customer Relations
At a glance
Contact BMW Customer Relations for informa‐
tion on all aspects of your vehicle.
Calling BMW Customer Relations
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service partner
Can be contacted with the service partner.
Displaying service partners
1.
"BMW Assist" or "ConnectedDrive"
2. "Your service center"
If the mobile phone is paired, a connection
is established with the service partner.
Changing service partners
In special cases, e.g., following a change of
owner or a move, an adaptation of the entered
Service Partner may be necessary.
1.
"Office"
2. "Contacts"
3. "Service center"
4. "Change service center"
5. Follow the instructions on the Control Dis‐
play.
Updating BMW Assist
Manual update of all services available in the
vehicle.
1.
"BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Update BMW Assist"
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Communications ConnectedDrive
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