BradyPrinter S3700 User Manual 107
Troubleshooting
Media is jammed.
Error 54
Labels are jammed along the
media path.
Clear the jam by gently removing
any crumpled media from the
media path.
- or -
1. Remove the label roll.
2. Cut off the crumpled end.
3. Re-insert the label roll. See
Installing Labels on page 17.
Media not loaded correctly.
Error 55
Label supply is incorrectly
installed.
Feed the leading edge of the
labels past the indicator and verify
media guides are positioned
correctly. See Installing Labels on
page 17.
Ribbon Out
Error 58
Ribbon has reached the end. Replace ribbon and close printer
cover.
See Installing the Ribbon on
page 15.
Install ribbon color xxx.
Error 63
The ribbon is the wrong color for
the job. Message displays when
the selected ribbon color is not
found in the label panel.
If a spot color paneled ribbon is
installed when the user picks the
current ribbon, the next color
panel on the ribbon is used to print
the requested color.
If a monochrome ribbon is
installed when the user picks the
current ribbon, the print job
continues with the installed color.
If the user opens and closes the
printer cover, the printer checks
the new ribbon color and resumes
printing if the requested color is
available. If the requested color is
not available on the new ribbon,
the Ribbon Color prompt is
redisplayed.
Install the ribbon color prompted
or press OK to continue.
Error/Severity Cause Corrective Action