BradyPrinter S3700 User Manual 108
Troubleshooting
Error reading ribbon memory cell.
Insert ribbon memory cell again or
replace ribbon.
Error 64
The smart cell on the ribbon is not
being read or read correctly.
Replace ribbon if it is at the end,
otherwise remove and reinstall the
ribbon.
If the error persists, contact
Technical Support.
Error reading ribbon memory cell.
Insert ribbon memory cell again or
replace ribbon.
Error 65
No ribbon is installed or is installed
incorrectly.
Replace ribbon if it is at the end,
otherwise remove and reinstall the
ribbon.
If the error persists, contact
Technical Support.
Error reading ribbon memory cell.
Insert ribbon memory cell again or
replace ribbon.
Error 66
Data may be corrupted. Replace ribbon if it is at the end,
otherwise remove and reinstall the
ribbon.
If the error persists, contact
Technical Support.
Error reading ribbon memory cell.
Insert ribbon memory cell again or
replace ribbon.
Error 67
The Ribbon cell is the wrong
version.
- or -
Printer class is not valid.
- or -
Printer version is not valid.
Open cover, remove and re-install
ribbon. The message
automatically clears.
If error persists, contact Technical
Support.
Ribbon remaining value has
reached 0.
Error 68
Ribbon has reached the end. Replace ribbon and close printer
cover.
See Installing the Ribbon on
page 15.
Installed ribbon is not
recommended for use with current
media.
Error 69
Installed ribbon is not compatible
with the installed labels.
Replace the ribbon with one that is
compatible with the installed label
supply. Check your local Brady
website for ribbon and label
supply compatibility.
Cutter jammed.
Error 80
There is a jam in the area by the
cutter.
Remove the side panel, manually
move the cutter and clear the jam.
See Cutter Blade on page 94.
Warning: Cutter blade is sharp!
Take care to avoid injury.
Error/Severity Cause Corrective Action
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