BradyPrinter S3700 User Manual 109
Troubleshooting
Expected color not found: xxx
Error 84
The expected color panel not
detected. The printer timed out
searching for the correct color
panel. The memory cell indicates
the color is there but the system
can’t find it.
Clean the color sensor by
following step 5 in Sensors on
page 97. If that does not clear the
error, then replace the ribbon.
If error persists, contact Technical
Support.
Media jammed at eject path.
Error 88
Media is jammed at the label exit
chute.
Clear the jam within the label exit
chute.
Printhead not aligned.
Error 89
Something is blocking the
printhead from engaging properly.
Open the cover and remove any
obstruction preventing the
printhead from engaging properly.
If the error persists, contact
Technical Support.
For 15" Panel
Use monochrome ribbon.
For 8" Panel
Use 15 inch panel or monochrome
ribbon.
Error 91
The inserted ribbon is
incompatible with the ribbon used
to create the label.
Install either a 15 inch panel or
monochrome ribbon depending on
the error message shown.
Pinch roller is unable to engage
media.
Error 93
Something is blocking the pinch
roller from engaging properly with
the tape.
Open the cover and remove any
debris or obstructions that is
preventing the pinchroller from
engaging properly.
Storage space for print jobs is
getting low.
Error 95
The number of print jobs is getting
close to exceeding the storage
limit.
Wait for the current print job to
complete before sending the next
print job.
The system could not read the
printer’s Label Library file.
Error 97
The Label Library file is out of
date.
Import a new Label Library file.
See Updating Printer Label
Library Values on page 92.
Error/Severity Cause Corrective Action
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