Confidential
9-4
9.1.1.2 Error codes shown in the "MACHINE ERROR X
X" message
Error Code
(Hex)
Symptom Probable Cause Solution
56 The fuser cover is opened. The fuser cover is
opened.
Close the fuser cover.
57 Duplex jam - Paper is remained.
- Main PCB defective
- Duplex reverse gear
damaged
- Duplex solenoid
defective
- Remove the jammed
paper.
- Replace the main PCB.
- Replace the duplex
reverse gear.
- Replace the duplex
solenoid.
58, 59 Not used.
5A High-voltage power supply
PCB malfunction
High-voltage power
supply PCB malfunction
Replace the High-voltage
power supply PCB.
New toner actuator
lever broken
Replace the new toner
actuator.
5B New toner sensor lever error
(New toner sensor stays on)
New toner sensor
defective
Replace the new toner
sensor.
5C Optional lower tray
(LT-5300) error
Two or more optional
lower trays are installed.
Install one optional lower
tray.
5D Duplex printing cannot be
implemented.
Close the rear cover of the
machine and put the
duplex tray back in.
5E, 5F Not used.
60 Recording paper is stacked
too much in the eject section.
Stacker sensor defective Replace the stacker
sensor.
61-67 Not used.
68 Side thermistor high
temperature error
Side thermistor short
circuit
Replace the side
thermistor.
69 Side thermistor low
temperature error
Side thermistor break Replace the side
thermistor.
Thermistor defective Replace the thermistor. 6A Heater warming-up timeout
error. (Heater does not reach
60 ˚С
within 12 second.)
Halogen lamp defective Replace the halogen lamp.
Thermistor defective Replace the thermistor. 6B Heater warming-up timeout
error. (Heater does not reach
100 ˚С
within 9 second.)
Halogen lamp defective Replace the halogen lamp.
Thermistor defective Replace the thermistor. 6C Heater temperature exceeds
the maximum high
temperature. (270˚С or more
is detected for 1sec.)
Power supply PCB
defective
Replace the power supply
PCB.
6D Not used.