Confidential
9-8
Error Code
(Hex)
Symptom Probable Cause Solution
Front open switch
broken
Replace the front open
switch.
A2 Document length exceeding
the scan limitation.
During scanning, 90 cm or
longer of a document is
detected.
During document feeding or
ejecting, 400 cm or longer of a
document is detected.
Document jam Remove the jammed
document.
Document jam Remove the jammed
document.
Document rear sensor
actuator caught on the
surrounding parts
Correct the surrounding
parts on which the
actuator caught.
A3
The document rear sensor does
not come ON during document
pull-in operation.
Document rear sensor
broken
Replace the document
rear sensor.
A4 50% or more faulty of white
level data. (Not used.)
A5
FAX scanning failure.
(1st time)
CCD defective
White-level reference
film stained in the
scanner cover
Replace the scanner cover
(scanner unit).
A6 FAX scanning failure. (retry)
Main PCB defective Replace the main PCB.
A7-A9 Not used.
AA The document cover is opened
when the ADF is used.
Document cover sensor
defective
(Remove the document on
ADF, then close the
document cover.)
Replace the document
cover sensor.
AB Not used.
AC Less than 50% faulty of white
level data. (Not used.)
AD-AE Not used.
Scanner lock lever is
not released.
Open the document cover
and release the scanner
lock lever.
Press the [Stop/Exit] key.
AF
The scanner is locked.
Scanner lock lever
defective
Replace the scanner lock
lever.
B0 Not used.
CCD defective Replace the CCD unit. B1 Dark level offset data level
error for scanning.
Main PCB defective Replace the main PCB.
CCD defective Replace the CCD unit.
B2
Gain control data level error
for scanning.
Main PCB defective Replace the main PCB.