Confidential
9-3
ERROR MESSAGE CAUSE ACTION
Out of Memory The machine’s memory is full. <Fax sending or copy operation in
progress>
Do one of the following:
- Press [Start] key to send or copy the
scanned pages.
- Press [Stop/Exit] key and wait until
the other operations in progress finish
and then try again.
- Clear the data from the memory.
<Printing operation in process>
Do one of the following:
- Reduce print resolution.
- Clear the faxes from the memory.
Paper Jam Duplex The paper is jammed in the duplex
tray.
Remove the jammed paper.
Paper Jam Inside The paper is jammed inside the
machine.
Remove the jammed paper.
Paper Jam Rear The paper is jammed in the rear
of the machine.
Remove the jammed paper.
Paper Jam Tray1
Paper Jam Tray2
Paper Jam MP Tray
The paper is jammed in the paper
tray of machine.
Remove the jammed paper.
Scanner Locked The scanner lock is locked.
Open the document cover, and then
release the scanner lock lever.
Toner Life End The toner cartridge and drum unit
assembly is not installed properly,
or the toner cartridge is used up
and printing is not possible.
Do one of the following:
- Re-install the toner cartridge and
drum unit assembly.
- Replace the toner cartridge with a
new one.
Toner Low If the LCD shows “Toner Low”,
you can still print, however, the
machine is telling you that the
toner cartridge is near the end of
its life and the toner will soon run
out.
Order a new toner cartridge now.
Unable to Init.
(Initialize)
Unable to Print
Unable to Scan
The machine has a mechanical
problem.
Turn off the machine’s power switch
and then turn it on again. If the error
message continues leave the machine
for several minutes and then try it
again. (The machine can be turned off
for up to 4 days without losing faxes
stored in the memory.
Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter,
Legal, A4 or Folio) and then set the
“Paper size” ([Menu], [1], [3] keys)
and “Tray Use in Fax Mode” ([Menu],
[1], [7], [2] keys).