Brother MFC-9560CDW - Page 108

2-69
Confidential
■ Error code 89
Unsupported paper size is used for duplex printing.
<User Check>
- Use the A4 or Letter size paper.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
■ Error code 8A
Paper jam in the paper tray 1.
<User Check>
- Check if the paper is loaded into the paper tray 1 correctly.
- Turn back the paper loaded in the paper tray 1 or change the orientation of the paper by 180°.
- Adjust the paper guide corresponding to the paper size.
- Check if too much paper is loaded in the tray.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
Size Error DX
Specify the correct paper and press Start.
Step Cause Remedy
1 Registration front/rear sensor
PCB failure
Check the registration front sensor perfor-
mance following the procedure described
in "Function code 32". If any problem is
found, replace the registration front/rear
sensor PCB ASSY.
2 Engine PCB failure Replace the engine PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
(Non Touch panel model)
Jam Tray 1
Remove the jammed paper from Tray 1.
(Touch panel model)
Animation is displayed.
Step Cause Remedy
1 Foreign object around paper tray
1
Remove the foreign object.
2 Harness connection failure of T1
registration front/rear sensor
PCB ASSY
Check the harness connection of the
T1 registration front/rear sensor PCB
ASSY and reconnect it.
3 Paper feeding kit1 worn out Replace the paper feeding kit1.
4 Registration front actuator
malfunction
Re-assemble the registration front
actuator.
5 Registration front sensor failure Check the sensor performance following
the procedure described in “Function code
32”. If any problem occurs, replace the T1
registration front/rear sensor PCB ASSY.
6 Engine PCB failure Replace the engine PCB ASSY.
7 Main PCB failure Replace the main PCB ASSY.