Brother MFC-9560CDW Service Manual

2-129
Confidential
3.9.3 Paper jam
■ Paper jam in the ADF cover (Error code A3, etc)
<User Check>
- Check whether the document is not thinner than the paper specified in specification.
- Check whether length does not use paper equal to or less than 147.3 mm.
■ Paper jam in the ADF (Error code A2, etc)
<User Check>
- Check whether length of the paper is not equal to or more than 90 mm.
Step Cause Remedy
1 Foreign object inside the area
around ADF cover
Remove foreign objects inside the area
around the ADF cover, if any.
2 Harness connection failure of
document first side rear
sensor
Check the harness connection of the
document first side rear sensor and recon-
nect it.
3 Harness connection failure of
document second side rear
sensor
Check the harness connection of the
document second side rear sensor and
reconnect it.
4 ADF open sensor failure Replace the document front sensor PCB.
5 Document first side rear
sensor malfunstion
Replace the document first side rear sensor
PCB ASSY.
6 Document second side rear
sensor malfunstion
Replace the document second side rear
sensor PCB ASSY.
7 Breakage of the drive gear Replace the drive frame ASSY.
Step Cause Remedy
1 Foreign object inside ADF Remove foreign objects inside the ADF, if
any.
2 Document first side rear
actuator catching on some
position
Correct catching of the document first side
rear actuator.
3 Document second side rear
actuator catching on some
position
Correct catching of the document second
side rear actuator.
4 Document first side rear
sensor malfunstion
Check the sensor performance following the
procedure described in “Function code 32”.
If any problem occurs, replace the document
first side rear sensor PCB ASSY.
5 Document second side rear
sensor malfunstion
Check the sensor performance following the
procedure described in “Function code 32”.
If any problem occurs, replace the document
second side rear sensor PCB ASSY.
6 Document feed roller failure Replece the document feed roller.
7 Breakage of the drive gear Replece the drive frame ASSY.

Brother MFC-9560CDW Specifications

General

Type	all in one
Color	black
Touch Screen	no
Display Size	0 inches
Tray Capacity	300
Automatic Document Feeder Capacity	25 sheets
Paper Size	letter, legal, executive, folio, a4, a5, b6
Paper Handling	up to 300 sheets
Printing Method	color
Color Print Speed	25 pages per minute
Mono Print Speed	25 pages per minute
Print Resolution Mono	up to 2400 x 600
Print Resolution Color	up to 2400 x 600
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 40, 000
Reduction and Enlargement	yes
Photo Printing	no
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Max Copies	99
Copier Resolution Mono	up to 2400 x 600
Copier Resolution Color	up to 2400 x 600
Cartridges	n/a
Number Of Cartridges	4
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	usb 2.0
OS Compatibility	none
Mobile Devices Connection	no

Weight and Dimensions

Height	16.1 inches
Width	19.8 inches
Net Weight	58.4 pounds