Brother MFC-9560CDW - White Horizontal Stripes on One Color Image; Faint Print

2-120
Confidential
■ White horizontal stripes on one color image
<User Check>
- The problem may disappear by itself. Try printing multiple pages to clear this problem
especially if the machine has not been used for a long time.
- Replace the toner cartridge with a new one.
- The drum unit may be damaged. Replace the drum unit with a new one.
■ Faint print
Step Cause Remedy
1 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
2 Engine PCB failure Replace the engine PCB ASSY.
<User Check>
- Open and close the front cover and make print again.
- Check that the machine is installed on a level surface.
- Check if the orange protection material is removed
from the drum unit.
- Wipe the scanner windows of the laser unit with a soft,
lint-free cloth. (Refer to Fig. 2-16 (P2-112))
- Replace the toner cartridge with a new one.
- Replace the drum unit with a new one.
Step Cause Remedy
1 Laser unit failure Replace the laser unit.
2 Toner/New sensor PCB
failure
Replace the Toner/New sensor PCB ASSY.