Brother MFC-9560CDW - Page 124

2-85
Confidential
■ Error code BB
White level data error.
* This error is indicated on the LCD in the maintenance mode.
■ Error code BC
Scanning failure upon FAX transmission. (Second side)
(Document scanner unit failure for the second time or later.)
■ Error code BD
Black level data error.
* This error is indicated on the LCD in the maintenance mode.
■ Error code BE
The scanning area start edge detection error.
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
Scanner Error
Step Cause Remedy
1 White level data failure Perform the acquisition of white level data.
(Function code 55)
2 Second side scanning CIS failure Replace the second side scanning CIS.
3 Document scanner unit failure Replace the document scanner unit.
4 Main PCB failure Replace the main PCB ASSY.
Scanner Unable BC
See Troubleshooting and routine maintenance chapter in User’s Guide.
Step Cause Remedy
1 Second side scanning CIS failure Replace the second side scanning CIS.
2 Main PCB failure Replace the main PCB ASSY.
Scanner Error
Step Cause Remedy
1 Second side scanning CIS failure Replace the second side scanning CIS.
2 Document scanner unit failure Replace the document scanner unit.
3 Main PCB failure Replace the main PCB ASSY.
Scanner Error
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.