Brother MFC-9560CDW - Page 132

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■ Error code DE
When the center thermistor is higher than the idle temperature, it is detected that the side
thermistor temperature is lower than 60 °C.
■ Error code DF
FAX communication error of main PCB.
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
■ Error code E0
Program error. (An error occurred in the ROM checksum.)
Print Unable DE
Turn the power off and then back on again.
Step Cause Remedy
1 Harness connection failure
between paper eject sensor PCB
ASSY and fuser unit
Check the harness connection between
the paper eject sensor PCB ASSY and
fuser unit, and reconnect it.
2 Side thermistor or center
thermistor failure
Replace the fuser unit.
3 Paper eject sensor PCB ASSY
failure
Replace the paper eject sensor PCB
ASSY.
4 Main PCB failure Replace the main PCB ASSY.
Machine Error
Unplug machine, then call Brother.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Print Unable E0
Turn the power off and then back on again.
Step Cause Remedy
1 Firmware update failure Write the latest firmware.
2 Main PCB failure Replace the main PCB ASSY.