Confidential
3.1 Error Codes .............................................................................................................. 2-17
3.2 Error Messages ........................................................................................................ 2-24
3.3 Communications Error Code .................................................................................... 2-29
3.4 Error Cause and Remedy.........................................................................................2-32
3.5 Paper Feeding Problems........................................................................................ 2-103
3.5.1 No feeding ..................................................................................................... 2-103
3.5.2 Double feeding .............................................................................................. 2-106
3.5.3 Paper jam ...................................................................................................... 2-106
3.5.4 Dirt on paper .................................................................................................. 2-110
3.5.5 Wrinkles on paper.......................................................................................... 2-110
3.6 Image Defect Troubleshooting.................................................................................2-111
3.6.1 Image defect examples ..................................................................................2-111
3.6.2 Pitch indicated in roller image........................................................................ 2-112
3.6.3 Troubleshooting image defect ....................................................................... 2-112
3.7 Software Setting Problems .....................................................................................2-127
3.7.1 Cannot print data ........................................................................................... 2-127
3.8 Network Problems .................................................................................................. 2-127
3.8.1 Cannot make a print through network connection (Error code ED, EE) ........ 2-127
3.9 Document Feeding Problems ................................................................................. 2-128
3.9.1 No feeding ..................................................................................................... 2-128
3.9.2 Double feeding .............................................................................................. 2-128
3.9.3 Paper jam ...................................................................................................... 2-129
3.9.4 Wrinkles ......................................................................................................... 2-130
3.10 Scanning Image Defect Troubleshooting.............................................................. 2-131
3.10.1 Image defect examples ............................................................................... 2-131
3.10.2 Troubleshooting image defect ..................................................................... 2-131
3.11 Troubleshooting of the Control Panel ................................................................... 2-134
3.11.1 Nothing is displayed on the LCD.................................................................. 2-134
3.11.2 The control panel does not work.................................................................. 2-134
3.11.3 Lamp malfunction......................................................................................... 2-135
3.11.4 The touch panel does not work (Touch panel model only)........................... 2-135
3.12 Troubleshooting of FAX Functions........................................................................2-136
3.12.1 FAX can't send it.......................................................................................... 2-136
3.12.2 Speed dialing and One-touch dialing can't be used..................................... 2-136
3.12.3 FAX cannot be received. ............................................................................. 2-137
3.12.4 No bell ring .................................................................................................. 2-137
3.12.5 Speaker is silent during On-hook dialing ..................................................... 2-137
3.12.6 Dialing function does not switch between “Tone” and “Pulse” .....................2-138
3.12.7 A communication error occurs.....................................................................2-138
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