Brother MFC-9560CDW - Page 74

2-35
Confidential
■ Error code 17
The paper tray 1 is not installed before printing.
(The cassette of the T1 paper edge sensor is open.)
<User Check>
- Open and close the paper tray 1.
■ Error code 18
The paper tray 2 is not installed before printing.
(The cassette of the T2 paper edge sensor is open.)
<User Check>
- Open and close the paper tray 2.
(Non Touch panel model)
No Tray
A Tray is not detected, install Tray #1.
(Touch panel model)
No Tray
The paper tray cannot be detected, re-install Tray#1.
Step Cause Remedy
1
T1 paper edge actuator catching
on some position
Check the T1 paper edge actuator and
reinstall it.
2 Harness connection failure of
T1 paper edge sensor PCB
ASSY
Check the harness connection of the
T1 paper edge sensor PCB ASSY and
reconnect it.
3 T1 paper edge sensor PCB
failure
Replace the T1 paper edge sensor PCB
ASSY.
4 Engine PCB failure Replace the engine PCB ASSY.
5 Main PCB failure Replace the main PCB ASSY.
(Non Touch panel model)
No Tray
A Tray is not detected, install Tray #2.
(Touch panel model)
No Tray
The paper tray cannot be detected, re-install Tray#2.
Step Cause Remedy
1 T2 paper edge actuator catching
on some position
Check the T2 paper edge actuator and
reinstall it.
2 Harness connection failure of
T2 sensor PCB ASSY
Check the harness connection of the
T2 sensor PCB ASSY and reconnect it.
3 Harness connection failure of
T2 Relay PCB ASSY
Check the harness connection of the
T2 Relay PCB ASSY and reconnect it.
4 T2 sensor PCB ASSY failure Replace the T2 paper feed frame unit.
5 T2 Relay PCB failure Replace the T2 Relay PCB ASSY.
6 Engine PCB failure Replace the engine PCB ASSY.
7 Main PCB failure Replace the main PCB ASSY.