Name: Canon MAXIFY GX2000 Series
Brand: Canon
Rating: 5 (1 reviews)

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Cannot Find Printer on Network (Windows/macOS)

Cannot Find Printer on Network

Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer

Connected via USB)

Searching Printer by IP Address or Host Name During Setup

539

Table of Contents2
Appendix13
Symbols Used in this Document14
Trademarks and Licenses15
Trademarks16
Licenses17
Main Components and Their Use43
Main Components44
Front View45
Rear View48
Inside View49
Operation Panel50
Using Touch Screen51
Entering Numbers, Letters, and Symbols55
Power Supply57
Turning the Printer on and off58
Loading Paper60
Loading Plain Paper61
Loading Photo Paper67
Loading Envelopes72
Loading Originals77
Where to Load Originals78
Loading Originals on Platen80
Loading Documents in the ADF (Auto Document Feeder)82
Loading Based on Use84
Supported Originals87
Refilling Ink Tanks89
Refilling Ink Tanks90
Checking Ink Level95
Restrictions96
Detect same Printer Name98
Switching Printer's Connection to Network or Devices99
Network Connection Tips (Windows/Macos)101
Wi-Fi Connection Assistant (Windows)105
Wi-Fi Connection Assistant106
Starting up Wi-Fi Connection Assistant107
Diagnosing and Repairing Network Settings108
Performing/Changing Network Settings109
Canon Wi-Fi Connection Assistant Screen110
Performing Network Settings114
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings115
Performing/Changing Wi-Fi Settings118
Assigning Printer Information123
List of Models Which Does Not Support Diagnosis and Repair Function124
List of Models Which Does Not Support Ipv6 Configuration Via USB Connection125
Wi-Fi Connection Assistant (Macos)127
Wi-Fi Connection Assistant128
Starting up Wi-Fi Connection Assistant129
Diagnosing and Repairing Network Settings130
List of Models Which Does Not Support Diagnosis and Repair Function131
Performing Maintenance Functions from the Printer132
Maintenance Procedure133
Printing the Nozzle Check Pattern135
Examining the Nozzle Check Pattern136
Cleaning the Print Head138
Deep Print Head Cleaning140
Aligning the Print Head142
Aligning the Print Head Manually144
Performing Maintenance Functions from Your Computer (Macos)147
Opening Remote UI for Maintenance148
Cleaning the Print Heads149
Adjusting Print Head Position151
Cleaning152
Cleaning Paper Feed Rollers153
Cleaning Inside the Printer (Bottom Plate Cleaning)155
Replacing the Maintenance Cartridge158
Replacing the Maintenance Cartridge159
Checking Maintenance Cartridge Status on Touch Screen164
Changing Settings165
Changing Printer Settings from Your Computer (Windows)166
Changing the Print Options167
Changing the Printer Operation Mode168
Changing Printer Settings from Your Computer (Macos)169
Managing the Printer Power170
Changing the Printer Operation Mode171
Changing Settings from Operation Panel172
Changing Settings from Operation Panel173
Setting Items on Operation Panel175
Security Settings176
Fax Settings177
Print Settings182
LAN Settings184
Network Name (SSID)185
Wi-Fi Security185
Ipv4 Address185
Ipv4 Subnet Mask185
Ipv4 Default Gateway186
Ipv6 Link-Local Address XXXX: XXXX: XXXX186
MAC Address (Wi-Fi) XX:XX:XX:XX:XX:XX186
Other Printer Settings190
Rearrange Home Screen Icons193
Language Selection194
Firmware Update195
Administrator Password Settings196
User Management Settings198
Reset Settings199
Feed Settings201
Web Service Setup202
ECO Settings203
Quiet Setting205
System Information207
Job Management208
Registering Favorite Settings (My Presets)209
Checking the Total Number of Uses of Printer212
Basic Information213
Safety214
Safety Precautions215
Regulatory Information219
Weee222
Handling Precautions236
Legal Restrictions on Scanning/Copying237
Printer Handling Precautions238
Transporting Your Printer239
When Repairing, Lending, or Disposing of the Printer243
Keeping Print Quality High244
Ink Tips245
Specifications246
Product Specifications247
Supported Paper Sizes and Weights251
Paper Load Limit253
Supported Media Types255
Unsupported Media Types257
Handling Paper258
Economy Mode259
Printing260
Printing Photos and Documents261
Printing from Computer262
Printing from Application Software (Windows Printer Driver)263
Basic Printing Setup264
Main Controls (Basic Settings Tab)266
Basic Settings Tab Description267
Paper Settings on the Printer Driver and the Printer (Media Type)275
Paper Settings on the Printer Driver and the Printer (Paper Size)277
Printing on Postcards279
Setting up Envelope Printing280
Registering a Frequently Used Printing Profile281
Set Media Type, Quality, Etc. (Media/Quality Tab)283
Media/Quality Tab Description284
Set the Layout of Printed Documents (Page Setup Tab)288
Page Setup Tab Description289
Setting the Number of Copies and Printing Order301
Page Layout Printing303
Duplex Printing304
Perform Maintenance or Settings (Maintenance Tab)306
Maintenance Tab Description307
Cleaning the Print Heads312
Adjusting Print Head Position Automatically314
Adjusting Print Head Position Manually315
Printing a Nozzle Check Pattern318
Overview of the Printer Driver319
Canon IJ Printer Driver320
Opening Printer Driver's Setup Screen321
Canon IJ Status Monitor322
Instructions for Use (Printer Driver)323
Canon IJ Status Monitor Description330
Updating the Driver333
Printing from Application Software (Macos Airprint)335
Printing336
Printing on Postcards339
Adding Printer340
How to Open Printer Settings Screen341
Displaying the Printing Status Screen342
Deleting the Undesired Print Job343
Removing Printer that Is no Longer Required from List of Printers344
Printing Using Canon Application Software345
Printing from Smartphone/Tablet346
Printing Hagaki and Envelopes347
Other Various Printing Features351
Paper Settings352
Copying355
Making Copies356
Setting Items for Copying359
Scanning362
Scanning and Saving to a Computer363
Scanning in Windows364
Scanning According to Item Type or Purpose (Scan Utility)365
Scan Utility Features366
Scanning Easily (Auto Scan)368
Scanning Documents and Photos369
Creating/Editing PDF Files370
Scanning Using Application Software (Scangear)374
What Is Scangear (Scanner Driver)375
Starting Scangear (Scanner Driver)377
Scanning in Basic Mode378
Scangear (Scanner Driver) Screens381
Basic Mode Tab382
Advanced Mode Tab390
General Notes (Scanner Driver)396
Scanning Tips398
Positioning Originals (Scanning from Computer)399
Network Scan Settings400
Scanning in Macos404
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)405
IJ Scan Utility Lite Features406
Scanning Easily (Auto Scan)408
Scanning Documents and Photos409
Scanning Tips410
Positioning Originals (Scanning from Computer)411
Attaching Scanned Images to E-MAIL to Send414
Saving Scanned Images to Cloud Storage Folders415
Faxing416
Preparing for Faxing417
Connecting Telephone Line418
Setting Telephone Line Type422
Setting Receive Mode425
Setting Sender Information430
Sending Faxes437
Registering Recipients438
Registering Recipients Using Operation Panel of Printer439
Registering Fax/Telephone Number of Recipients440
Registering Recipients in Group Dial444
Changing Registered Information448
Deleting Registered Information450
Printing List of Registered Destinations451
Registering Recipients Using Speed Dial Utility2 (Windows)452
Starting up Speed Dial Utility2453
Speed Dial Utility2 Dialog Box454
Printer Name454
Saving Registered Telephone Directory on Printer to Your Computer456
Registering a Fax/Telephone Number Using Speed Dial Utility2457
Changing a Fax/Telephone Number Using Speed Dial Utility2459
Deleting a Fax/Telephone Number Using Speed Dial Utility2461
Changing Sender Information Using Speed Dial Utility2462
Registering/Changing Rejected Number Using Speed Dial Utility2463
Registering Telephone Directory Has Been Saved on Your Computer to Printer464
Registering Recipients Using Speed Dial Utility2 (Macos)465
Starting up Speed Dial Utility2466
Speed Dial Utility2 Dialog467
Saving Registered Telephone Directory on Printer to Your Computer469
Registering a Fax/Telephone Number Using Speed Dial Utility2470
Changing a Fax/Telephone Number Using Speed Dial Utility2472
Deleting a Fax/Telephone Number Using Speed Dial Utility2474
Changing Sender Information Using Speed Dial Utility2475
Registering/Changing Rejected Number Using Speed Dial Utility2476
Registering Telephone Directory Has Been Saved on Your Computer to Printer477
Sending Faxes Using Operation Panel of Printer478
Sending Faxes by Entering Fax/Telephone Number479
Resending Faxes (Redialing Busy Number)483
Setting Items for Sending Faxes485
Sending Faxes from Computer (Windows)487
Sending a FAX (Fax Driver)488
Creating an Address Book (Fax Driver)491
Edit or Remove a Recipient from an Address Book (Fax Driver)495
Search for a Recipient in an Address Book (Fax Driver)498
Cannot Send Faxes from Computer500
How to Open the Setting Screen of the Fax Driver502
General Notes (Fax Driver)504
Sending Faxes from Computer (Macos)505
Sending Faxes Using Airprint506
General Notes (Fax Transmission Using Airprint)510
Receiving Faxes511
Receiving Faxes512
Changing Paper Settings517
Memory Reception519
Other Useful Fax Functions521
Document Stored in Printer's Memory522
Printing Document in Printer's Memory524
Deleting Document in Printer's Memory526
Forwarding Document in Printer's Memory to Shared Folder on Computer528
Frequently Asked Questions531
Network FAQ535
Network Communication Problems538
Cannot Find Printer on Network (Windows/Macos)539
Cannot Find Printer on Network540
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)545
Wireless Router Problems547
Network Key (Password) Unknown548
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings550
Printer Settings/Smartphone/Tablet Troubles for Network552
Solve Network Troubles with the Printer's Diagnostic Functions553
Checking Network Information of Printer561
Printing Network Settings564
Restoring Printer's LAN Settings to Defaults574
Default Network Settings575
Bonjour Service Name575
Connecting with Wireless Direct577
Problems While Printing (Scanning) from Smartphone/Tablet582
Cannot Print (Scan) from Smartphone/Tablet583
Printing Problems587
Printer Does Not Print588
Printer Does Not Pick up or Feed the Paper/"No Paper" Error591
Resolving Print Quality Problems593
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks596
Printed in Black and White599
Lines Are Misaligned/Distorted600
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl601
Images Incomplete/Cannot Complete Printing605
Lines Incomplete or Missing (Windows)606
Back of Paper Is Smudged607
Uneven or Streaked Colors608
Change to Offline (Windows)609
Scanning Problems (Windows)611
Scanning Problems612
Scanner Does Not Work613
Scangear (Scanner Driver) Does Not Start614
Scanning Problems (Macos)615
Scanning Problems616
Scanner Does Not Work617
Scanner Driver Does Not Start618
Faxing Problems619
Problems Sending Faxes620
Cannot Send a Fax621
Errors Often Occur When Send a Fax623
Problems Receiving Faxes/Cannot Print a Fax624
Cannot Print a Fax/"Fax Received. Saved in Memory." Appears625
Telephone Problems626
Cannot Dial627
Telephone Disconnects During a Call628
Poor Quality Fax Received629
Mechanical Problems630
Printer Does Not Turn on631
Printer Turns off Unexpectedly or Repeatedly632
USB Connection Problems633
Wrong Language Appears in LCD635
Installation and Download Problems636
Failed to MP Drivers (Printer Driver) Installation (Windows)637
Updating MP Drivers (Printer Driver) in Network Environment (Windows)640
Errors and Messages641
When Error Occurred642
Message Is Displayed644
Repairing Your Printer647
List of Support Codes for Printer Errors654
What to Do When Paper Is Jammed656
Removing Jammed Paper Inside Printer659
Removing Jammed Paper from Rear Side663
Cassette Is Not Installed (1876)677

Canon MAXIFY GX2000 Series User Manual

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Canon MAXIFY GX2000 Series Specifications

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Brand	Canon
Model	MAXIFY GX2000 Series
Category	Printer
Language	English