Resolving Print Quality Problems
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check
the paper and print quality settings first.
Check 1
Make sure that Print target for plain paper is set to Text and photos.
Select (Setup) on HOME screen > Printer settings > Print settings, and make sure that Print target
for plain paper is set to Text and photos.
If Print target for plain paper is set to Text only, change it to Text and photos.
Note
•
If User management settings is enabled, the user selection screen is displayed before the HOME screen
•
is displayed.
Check 2
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
•
Printing from printer
•
Check the settings using the operation panel of the printer.
Setting Items for Copying
• Printing from your computer•
Check the settings using the Printer Driver.
Basic Printing Setup
• Printing from your smartphone/tablet using •
Check the settings on the App.
Print Photos from Your Smartphone
Check 3
Make sure appropriate print quality is selected (see list above).
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