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MAXIFY GX2000 Series
Canon MAXIFY GX2000 Series User Manual
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Back of Paper Is Smudged
Check 1
Check paper and print quality settings.
Resolving Print Quality Problems
Check 2
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
•
During 2-sided printing, or too much printing, ink may stain the inside of the printer.
607
606
608
Table of Contents
Table of Contents
2
Appendix
13
Symbols Used in this Document
14
Trademarks and Licenses
15
Trademarks
16
Licenses
17
Main Components and Their Use
43
Main Components
44
Front View
45
Rear View
48
Inside View
49
Operation Panel
50
Using Touch Screen
51
Entering Numbers, Letters, and Symbols
55
Power Supply
57
Turning the Printer on and off
58
Loading Paper
60
Loading Plain Paper
61
Loading Photo Paper
67
Loading Envelopes
72
Loading Originals
77
Where to Load Originals
78
Loading Originals on Platen
80
Loading Documents in the ADF (Auto Document Feeder)
82
Loading Based on Use
84
Supported Originals
87
Refilling Ink Tanks
89
Refilling Ink Tanks
90
Checking Ink Level
95
Restrictions
96
Detect same Printer Name
98
Switching Printer's Connection to Network or Devices
99
Network Connection Tips (Windows/Macos)
101
Wi-Fi Connection Assistant (Windows)
105
Wi-Fi Connection Assistant
106
Starting up Wi-Fi Connection Assistant
107
Diagnosing and Repairing Network Settings
108
Performing/Changing Network Settings
109
Canon Wi-Fi Connection Assistant Screen
110
Performing Network Settings
114
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings
115
Performing/Changing Wi-Fi Settings
118
Assigning Printer Information
123
List of Models Which Does Not Support Diagnosis and Repair Function
124
List of Models Which Does Not Support Ipv6 Configuration Via USB Connection
125
Wi-Fi Connection Assistant (Macos)
127
Wi-Fi Connection Assistant
128
Starting up Wi-Fi Connection Assistant
129
Diagnosing and Repairing Network Settings
130
List of Models Which Does Not Support Diagnosis and Repair Function
131
Performing Maintenance Functions from the Printer
132
Maintenance Procedure
133
Printing the Nozzle Check Pattern
135
Examining the Nozzle Check Pattern
136
Cleaning the Print Head
138
Deep Print Head Cleaning
140
Aligning the Print Head
142
Aligning the Print Head Manually
144
Performing Maintenance Functions from Your Computer (Macos)
147
Opening Remote UI for Maintenance
148
Cleaning the Print Heads
149
Adjusting Print Head Position
151
Cleaning
152
Cleaning Paper Feed Rollers
153
Cleaning Inside the Printer (Bottom Plate Cleaning)
155
Replacing the Maintenance Cartridge
158
Replacing the Maintenance Cartridge
159
Checking Maintenance Cartridge Status on Touch Screen
164
Changing Settings
165
Changing Printer Settings from Your Computer (Windows)
166
Changing the Print Options
167
Changing the Printer Operation Mode
168
Changing Printer Settings from Your Computer (Macos)
169
Managing the Printer Power
170
Changing the Printer Operation Mode
171
Changing Settings from Operation Panel
172
Changing Settings from Operation Panel
173
Setting Items on Operation Panel
175
Security Settings
176
Fax Settings
177
Print Settings
182
LAN Settings
184
Network Name (SSID)
185
Wi-Fi Security
185
Ipv4 Address
185
Ipv4 Subnet Mask
185
Ipv4 Default Gateway
186
Ipv6 Link-Local Address XXXX: XXXX: XXXX
186
MAC Address (Wi-Fi) XX:XX:XX:XX:XX:XX
186
Other Printer Settings
190
Rearrange Home Screen Icons
193
Language Selection
194
Firmware Update
195
Administrator Password Settings
196
User Management Settings
198
Reset Settings
199
Feed Settings
201
Web Service Setup
202
ECO Settings
203
Quiet Setting
205
System Information
207
Job Management
208
Registering Favorite Settings (My Presets)
209
Checking the Total Number of Uses of Printer
212
Basic Information
213
Safety
214
Safety Precautions
215
Regulatory Information
219
Weee
222
Handling Precautions
236
Legal Restrictions on Scanning/Copying
237
Printer Handling Precautions
238
Transporting Your Printer
239
When Repairing, Lending, or Disposing of the Printer
243
Keeping Print Quality High
244
Ink Tips
245
Specifications
246
Product Specifications
247
Supported Paper Sizes and Weights
251
Paper Load Limit
253
Supported Media Types
255
Unsupported Media Types
257
Handling Paper
258
Economy Mode
259
Printing
260
Printing Photos and Documents
261
Printing from Computer
262
Printing from Application Software (Windows Printer Driver)
263
Basic Printing Setup
264
Main Controls (Basic Settings Tab)
266
Basic Settings Tab Description
267
Paper Settings on the Printer Driver and the Printer (Media Type)
275
Paper Settings on the Printer Driver and the Printer (Paper Size)
277
Printing on Postcards
279
Setting up Envelope Printing
280
Registering a Frequently Used Printing Profile
281
Set Media Type, Quality, Etc. (Media/Quality Tab)
283
Media/Quality Tab Description
284
Set the Layout of Printed Documents (Page Setup Tab)
288
Page Setup Tab Description
289
Setting the Number of Copies and Printing Order
301
Page Layout Printing
303
Duplex Printing
304
Perform Maintenance or Settings (Maintenance Tab)
306
Maintenance Tab Description
307
Cleaning the Print Heads
312
Adjusting Print Head Position Automatically
314
Adjusting Print Head Position Manually
315
Printing a Nozzle Check Pattern
318
Overview of the Printer Driver
319
Canon IJ Printer Driver
320
Opening Printer Driver's Setup Screen
321
Canon IJ Status Monitor
322
Instructions for Use (Printer Driver)
323
Canon IJ Status Monitor Description
330
Updating the Driver
333
Printing from Application Software (Macos Airprint)
335
Printing
336
Printing on Postcards
339
Adding Printer
340
How to Open Printer Settings Screen
341
Displaying the Printing Status Screen
342
Deleting the Undesired Print Job
343
Removing Printer that Is no Longer Required from List of Printers
344
Printing Using Canon Application Software
345
Printing from Smartphone/Tablet
346
Printing Hagaki and Envelopes
347
Other Various Printing Features
351
Paper Settings
352
Copying
355
Making Copies
356
Setting Items for Copying
359
Scanning
362
Scanning and Saving to a Computer
363
Scanning in Windows
364
Scanning According to Item Type or Purpose (Scan Utility)
365
Scan Utility Features
366
Scanning Easily (Auto Scan)
368
Scanning Documents and Photos
369
Creating/Editing PDF Files
370
Scanning Using Application Software (Scangear)
374
What Is Scangear (Scanner Driver)
375
Starting Scangear (Scanner Driver)
377
Scanning in Basic Mode
378
Scangear (Scanner Driver) Screens
381
Basic Mode Tab
382
Advanced Mode Tab
390
General Notes (Scanner Driver)
396
Scanning Tips
398
Positioning Originals (Scanning from Computer)
399
Network Scan Settings
400
Scanning in Macos
404
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)
405
IJ Scan Utility Lite Features
406
Scanning Easily (Auto Scan)
408
Scanning Documents and Photos
409
Scanning Tips
410
Positioning Originals (Scanning from Computer)
411
Attaching Scanned Images to E-MAIL to Send
414
Saving Scanned Images to Cloud Storage Folders
415
Faxing
416
Preparing for Faxing
417
Connecting Telephone Line
418
Setting Telephone Line Type
422
Setting Receive Mode
425
Setting Sender Information
430
Sending Faxes
437
Registering Recipients
438
Registering Recipients Using Operation Panel of Printer
439
Registering Fax/Telephone Number of Recipients
440
Registering Recipients in Group Dial
444
Changing Registered Information
448
Deleting Registered Information
450
Printing List of Registered Destinations
451
Registering Recipients Using Speed Dial Utility2 (Windows)
452
Starting up Speed Dial Utility2
453
Speed Dial Utility2 Dialog Box
454
Printer Name
454
Saving Registered Telephone Directory on Printer to Your Computer
456
Registering a Fax/Telephone Number Using Speed Dial Utility2
457
Changing a Fax/Telephone Number Using Speed Dial Utility2
459
Deleting a Fax/Telephone Number Using Speed Dial Utility2
461
Changing Sender Information Using Speed Dial Utility2
462
Registering/Changing Rejected Number Using Speed Dial Utility2
463
Registering Telephone Directory Has Been Saved on Your Computer to Printer
464
Registering Recipients Using Speed Dial Utility2 (Macos)
465
Starting up Speed Dial Utility2
466
Speed Dial Utility2 Dialog
467
Saving Registered Telephone Directory on Printer to Your Computer
469
Registering a Fax/Telephone Number Using Speed Dial Utility2
470
Changing a Fax/Telephone Number Using Speed Dial Utility2
472
Deleting a Fax/Telephone Number Using Speed Dial Utility2
474
Changing Sender Information Using Speed Dial Utility2
475
Registering/Changing Rejected Number Using Speed Dial Utility2
476
Registering Telephone Directory Has Been Saved on Your Computer to Printer
477
Sending Faxes Using Operation Panel of Printer
478
Sending Faxes by Entering Fax/Telephone Number
479
Resending Faxes (Redialing Busy Number)
483
Setting Items for Sending Faxes
485
Sending Faxes from Computer (Windows)
487
Sending a FAX (Fax Driver)
488
Creating an Address Book (Fax Driver)
491
Edit or Remove a Recipient from an Address Book (Fax Driver)
495
Search for a Recipient in an Address Book (Fax Driver)
498
Cannot Send Faxes from Computer
500
How to Open the Setting Screen of the Fax Driver
502
General Notes (Fax Driver)
504
Sending Faxes from Computer (Macos)
505
Sending Faxes Using Airprint
506
General Notes (Fax Transmission Using Airprint)
510
Receiving Faxes
511
Receiving Faxes
512
Changing Paper Settings
517
Memory Reception
519
Other Useful Fax Functions
521
Document Stored in Printer's Memory
522
Printing Document in Printer's Memory
524
Deleting Document in Printer's Memory
526
Forwarding Document in Printer's Memory to Shared Folder on Computer
528
Frequently Asked Questions
531
Network FAQ
535
Network Communication Problems
538
Cannot Find Printer on Network (Windows/Macos)
539
Cannot Find Printer on Network
540
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)
545
Wireless Router Problems
547
Network Key (Password) Unknown
548
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings
550
Printer Settings/Smartphone/Tablet Troubles for Network
552
Solve Network Troubles with the Printer's Diagnostic Functions
553
Checking Network Information of Printer
561
Printing Network Settings
564
Restoring Printer's LAN Settings to Defaults
574
Default Network Settings
575
Bonjour Service Name
575
Connecting with Wireless Direct
577
Problems While Printing (Scanning) from Smartphone/Tablet
582
Cannot Print (Scan) from Smartphone/Tablet
583
Printing Problems
587
Printer Does Not Print
588
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
591
Resolving Print Quality Problems
593
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks
596
Printed in Black and White
599
Lines Are Misaligned/Distorted
600
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl
601
Images Incomplete/Cannot Complete Printing
605
Lines Incomplete or Missing (Windows)
606
Back of Paper Is Smudged
607
Uneven or Streaked Colors
608
Change to Offline (Windows)
609
Scanning Problems (Windows)
611
Scanning Problems
612
Scanner Does Not Work
613
Scangear (Scanner Driver) Does Not Start
614
Scanning Problems (Macos)
615
Scanning Problems
616
Scanner Does Not Work
617
Scanner Driver Does Not Start
618
Faxing Problems
619
Problems Sending Faxes
620
Cannot Send a Fax
621
Errors Often Occur When Send a Fax
623
Problems Receiving Faxes/Cannot Print a Fax
624
Cannot Print a Fax/"Fax Received. Saved in Memory." Appears
625
Telephone Problems
626
Cannot Dial
627
Telephone Disconnects During a Call
628
Poor Quality Fax Received
629
Mechanical Problems
630
Printer Does Not Turn on
631
Printer Turns off Unexpectedly or Repeatedly
632
USB Connection Problems
633
Wrong Language Appears in LCD
635
Installation and Download Problems
636
Failed to MP Drivers (Printer Driver) Installation (Windows)
637
Updating MP Drivers (Printer Driver) in Network Environment (Windows)
640
Errors and Messages
641
When Error Occurred
642
Message Is Displayed
644
Repairing Your Printer
647
List of Support Codes for Printer Errors
654
What to Do When Paper Is Jammed
656
Removing Jammed Paper Inside Printer
659
Removing Jammed Paper from Rear Side
663
Cassette Is Not Installed (1876)
677
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Canon MAXIFY GX2000 Series Specifications
General
Brand
Canon
Model
MAXIFY GX2000 Series
Category
Printer
Language
English
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