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Cause
Printer error has occurred.
What to Do
1.
Turn off printer and unplug it.
1.
2.
Plug in printer again and turn it back on.
2.
3.
Perform Replace Ink in Print Head for BK.
3.
Perform Replace Ink in Print Head
If the error recurs after taking the above actions, you may be able to resolve it by replacing the print
heads.
For details, click here.
Important
• If the error recurs after replacing the print heads, contact your nearest Canon service center to
request a repair.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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