If the Surveyor2 is unresponsive, slow, or programs won’t launch, performing a reset might solve
the issue. You may be asked to perform a reset when an application is installed.
CAUTION: Be aware that during a reset, applications are closed and unsaved work may be lost.
Follow these steps to reset your Surveyor2:
1. Save open files, and close any running programs.
2. Press and hold the power key until the Power Key menu appears.
3. Tap Reset.
You can also reset the handheld by pressing the power key for 10 seconds or until the screen goes
dark. After a few seconds, the handheld automatically turns on. This method is useful if your
Surveyor2 locks up.
POWERING OFF AND ON THE SURVEYOR2
To preserve battery power, we recommend you power off the Surveyor2 if it will not be used over
a long weekend or several days. Remember that when a unit is suspended it is still operating,
though at a very low power state, and this consumes battery power.
CAUTION: Be aware that when the Surveyor2 is powered off, it closes all programs and powers
down all system components except for the real-time clock. Unlike suspend mode, the device
resets when it is powered on again. Any unsaved data is lost.
1. Save open files, and close any running programs.
2. If you are using external power, unplug it.
3. Press and hold the power key until the Power Key menu appears.
4. Tap Power Off. A warning dialog appears. Tap OK.
To power on your handheld, press the power key.
Note: If a Surveyor2 is stored for an extended period of time, the battery should be removed.
RESTORING THE SURVEYOR2 TO ITS FACTORY STATE (CLEAN BOOT)
Follow the steps below to restore user storage, settings, and icons on your Surveyor2 to their
original factory defaults.
CAUTION: Restoring the Surveyor2 to its original factory state permanently erases data saved on
the handheld, any software you installed, and any changes you made to the handheld, including
changes to settings. SurvCE will have to be reinstalled after a clean boot.
1. Back up files and programs you want to keep onto another computer.
2. Save open files and close running programs on the handheld. Press and hold the power
key until the Power Key menu appears. Tap Reset.
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