The following table describes the Cisco Headset 561 and 562 Headset buttons.
Table 12: Cisco Headset 561 and 562 Headset Buttons
DescriptionNameNumber
Use to power the headset on and off.
Press and hold for 4 seconds to power on and off the headset.
Incoming and active call management depends upon if you have
one call or multiple calls.
One call:
• Press once to answer incoming calls.
• Press once to put an active call on hold. Press again to
retrieve a call from hold.
• Press twice to reject an incoming call.
• Press and hold to end an active call.
Multiple calls:
• Press once to put an active call on hold, and to answer a
second incoming call.
• Press once to put a current call on hold. Press again to resume
a call, or press and hold for 2 seconds to end the current call
and to resume a held call.
• Press and hold to end an active call, and to answer another
incoming call.
• Press twice to stay on a current call, and to reject a second
incoming call.
Power and Call button1
Toggle the microphone on and off. The Mute on the phone
lights when Mute on the headset is enabled.
Mute button2
Adjust the volume on your headset.Volume button3
Shows the headset status:
• Blinking red—Incoming call.
• Steady red—Active call.
• Blinking white—Firmware upgrade is in progress.
LED4
Cisco IP Phone 7800 and 8800 Series Accessories Guide for Cisco Unified Communications Manager
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Headsets
Cisco Headset 561 and 562 Buttons and LED