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Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1)
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Chapter 10      Troubleshooting the Cisco Unified Wireless IP Phone 7925G
Erasing the Local Configuration
To erase the local configuration, follow these steps:
Procedure
Step 1 Choose SETTINGS > Phone Settings.
Step 2 Press **2 on the keypad.
The phone briefly displays “Start factory reset now?”
Step 3 Press the Yes softkey. All settings are deleted.
The phone cycles through normal startup procedures.
Or press No to cancel the reset.
Step 4 Press SETTINGS > Network Profiles to reconfigure the network settings for your WLAN.
Caution Erasing the local configuration removes network profiles that are set up for the Cisco Unified Wireless 
IP Phone to access the WLAN. You must reconfigure the network settings after performing the reset to 
enable the phone to access the WLAN.
Related Topics
  • Resolving Startup and Connectivity Problems, page 10-1
  • Resolving Voice Quality and Roaming, page 10-8
  • General Troubleshooting Information, page 10-14