Citizen CL-S400DT - Media-Feed Problems

Chapter 4 Troubleshooting
4-2. Troubleshooting
CL-S400DT 4-6
4-2-2. Media-feed Problems
Symptoms Checks Remedies
No media feed
1. Is the connector J5 (for the “Unit,
Motor”) connected firmly?
2. Is the connector J14 (for “SA Power
Supply”) connected firmly?
3. Is +24V supplied to pins 5, 6 and 7 of
J14 on the “SA Main PCB”?
4. Failure in the control circuit or in the
paper feed motor driver.
5. Does the “Unit, Motor” work?
1. Connect it firmly.
2. Connect it firmly.
3. Replace the “SA Power Supply”.
4. Replace the “SA Main PCB”.
5. Replace the “Unit, Motor”.
Irregular media feed
pitch
1. Is dust or other foreign matter on the
“SA2 Platen”?
2. Is the connector J5 (for “Unit, Motor”)
connected firmly?
3. Does the media feed mechanism work
smoothly?
4. Failure in the control circuit or in the
paper feed motor driver.
1. Remove dust or foreign matter.
2. Connect it firmly.
3. Check, clean and lubricate
mechanical parts.
Note: Refer to Chap. 3
"Disassembly and Maintenance".
4. Replace the “SA Main PCB”.
Media jamming 1. Is media set correctly?
2. Is the media being used within
manufacturer's specifications?
3. Check the media feed mechanism and
media path for dust or other foreign
matter.
1. Set media correctly.
2. Use media within manufacturer's
specifications.
3. Remove dust or foreign matter.
[SA Main PCB]