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Citizen CL-S400DT Technical Manual

Citizen CL-S400DT
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Chapter 4 Troubleshooting
4-2. Troubleshooting
4-5 CL-S400DT
4-2. Troubleshooting
The following tables show possible remedies for various symptoms that might occur. Symptoms
are given in the left column, and the corresponding remedies in the right column.
Notes:
1. When parts are replaced, refer to Chapter 3 "Disassembly and Maintenance".
2. Connectors (J . . .) given in the column of checks and remedies are connected with the “SA
Main PCB”. For the location of each connector, refer to “
4-2-6. Connector Location".
4-2-1. Problems in Powering Up the Printer
Symptoms Checks Remedies
No power to the
printer
1. Check voltage on the input power line.
Acceptable supply voltage:
120V AC (-10%+6%) or
220V-240V AC (-10%+6%)
2. Is the “SA Power Cable” firmly
connected between the “SA Power
Supply” and the “SA Main PCB” (J14)?
3. Is the “SA FFC LED” connected
between the “SA Main PCB” (J3) and
the “SA LCD PCB” firmly connected?
If it is not connected or it is inserted
upside down, no LED lights up and
nothing appears on the LCD even if the
power is turned ON.
4. Failure in the power supply circuit of the
“SA Power Supply”.
1. Supply correct voltage.
2.Connect it firmly.
3. Connect it firmly.
4. Replace the “SA Power Supply”.

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Citizen CL-S400DT Specifications

General IconGeneral
Print technologyDirect thermal
Maximum resolution203 x 203 DPI
Maximum printing width104.1 mm
Ethernet LANNo
RS-232 interfaceYes
Optional connectivityEthernet, Parallel
USB 2.0 ports quantity1
Flash memory8 MB
Internal memory16 MB
Power requirements110 - 220 V, 50/60 Hz
Core diameter25 mm
Media thickness0.0635 - 0.254 mm
Maximum label width118 mm
Maximum media length812.8 mm
Sustainability certificatesENERGY STAR
Product colorBlack
Harmonized System (HS) code84433210
Weight and Dimensions IconWeight and Dimensions
Depth149 mm
Width206 mm
Height150 mm
Weight2680 g

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