Commonwealth Bank Albert User Guide 25
5. Caring for Albert.
It’s easy to look aer Albert and keep it in good condition.
Caring for your device.
Do • Regularly use the cloth provided to clean Albert’s case, screen
and camera.
• Keep Albert safe to avoid the.
• Clean Albert immediately with a dry cloth if any liquid spills on
the device.
Don’t • Never aempt to open Albert yourself.
• Never expose Albert to extreme temperatures. Avoid areas below
–5º Celsius and above 45º Celsius.
• Never allow Albert to get wet.
• Do not drop Albert, as this could damage the screen or other
hardware. If you do drop Albert and any liquid leaks out of the
device, do not touch it.
As with other electrical equipment, do not allow the power cables to become frayed,
snagged or entangled. If these are damaged or distressed, or if you are concerned for any
other reason, contact us immediately and we will replace your cables or power pack free of
charge.
It is important to care for your payment terminal and equipment, and to keep them in good
condition and unobstructed. For further tips on maintaining your equipment, please refer to
the FAQs on our website.
Please call the helpdesk on 1800 230 177 if you need us to replace or repair your equipment.
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