Commonwealth Albert - Cancelling Payments

34 Commonwealth Bank Albert User Guide
Cancelling payments.
Purpose To stop processing a payment.
Cancel a payment
from the PIN entry
screen
1. From the PIN entry screen, tap
Cancel. You will be returned to the
Payment app Home screen.
Cancel Purchase buon
Cancel a payment
as it is being
processed
1. Press the Merchant Context
buon or swipe down the screen
to open the Merchant Context
Menu.
2. Tap Cancel Purchase. You will be
returned to the Payment app
Home screen.
Cancel buon
Tip If the payment has already been processed, you will need to refund
the payment. See page 38 for details.