Commonwealth Bank Albert User Guide 57
11. Multi-merchant.
Do you need to process payments for more than one account
from the same terminal? With Albert you can credit up to nine
separate accounts
(available later in 2018)
.
Processing a payment on a multi-merchant–enabled terminal.
Purpose To process transactions for multiple merchants or to dierent
nominated accounts. The Multi-merchant functionality is not
automatically enabled. Please contact the Helpdesk to request this
functionality to be enabled.
Process a payment
1. In the Payment app: enter the
transaction amount and tap OK.
2. A list of merchants will appear.
3. Tap the merchant that the
customer is paying. If you wish to
sele this payment to the primary
facility owner’s account, select
‘Generic Account’.
4. Complete the transaction.
Note Currently, daily selement receipts are not available for each
individual merchant on a multi-merchant terminal.
Please contact the Merchant Helpdesk on 1800 230 177, 24 hours a
day, 7 days a week for further details.