July 22, 2019 | 287960-ENG | R00 iii
SERVICE & TECHNICAL SUPPORT
Before contacting Conviron, please check the following:
Read this document and the accompanying controller manual in their entirety before
attempting to operate the chamber.
If you are having a problem using your cabinet(s), pay particular attention to the
relevant section and the pertinent information in this manual, and use the information
to diagnose and correct the problem.
If the problem persists and/or you require additional assistance, please collect the
following information prior to contacting Conviron:
The serial number of the cabinet, located on the rating plate on the left side of
the chamber.
The software version of the control system. Instructions for obtaining the
software version of your control system are provided in the control system
operator manual.
A description of the problem.
A description of what you were doing before the problem occurred.
Head Office
Technical Services
Conviron
590 Berry St.
Winnipeg, Manitoba,
Canada R3H 0R9
Conviron Technical Services
Please visit www.conviron.com for global service contact information.
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