1 INTRODUCTION .................................................................................................................................................... 5
1.1 Document structure ...................................................................................................................................... 5
1.2 Explanatory notes used in this manual ........................................................................................................ 5
2 DESCRIPTION ....................................................................................................................................................... 7
2.1 Unpacking the device ................................................................................................................................... 7
2.2 Device components ...................................................................................................................................... 8
2.3 Device components: connectors view ........................................................................................................ 10
2.4 Key functions .............................................................................................................................................. 11
2.5 Status led fl ashes ....................................................................................................................................... 13
3 INSTALLATION .................................................................................................................................................... 15
3.1 Mounting specifi cations .............................................................................................................................. 15
3.2 Fastening (horizontal paper out only) ......................................................................................................... 16
3.3 Fixing brackets ........................................................................................................................................... 17
3.4 Near paper end sensor .............................................................................................................................. 19
3.5 Connections for Ethernet model ................................................................................................................. 21
3.6 Pinout ......................................................................................................................................................... 22
3.7 Driver .......................................................................................................................................................... 25
4 OPERATION ........................................................................................................................................................ 27
4.1 Adjusting paper width ................................................................................................................................. 27
4.2 Turning on the device ................................................................................................................................. 28
4.3 Paper insertion ........................................................................................................................................... 29
4.4 Issuing ticket .............................................................................................................................................. 31
4.5 Memory card insertion ................................................................................................................................37
5 CONFIGURATION ............................................................................................................................................... 39
5.1 Confi guration mode .................................................................................................................................... 39
5.2 Setup report ............................................................................................................................................... 41
5.3 Printer status .............................................................................................................................................. 42
5.4 Printer parameters ..................................................................................................................................... 43
5.5 Ethernet parameters .................................................................................................................................. 46
5.6 Hexadecimal dump .................................................................................................................................... 47
6 MAINTENANCE ................................................................................................................................................... 49
6.1 Ejector paper jam ....................................................................................................................................... 49
6.2 Autocutter paper jam .................................................................................................................................. 51
6.3 Planning of cleaning operations ................................................................................................................. 54
6.4 Cleaning ..................................................................................................................................................... 55
6.5 Upgrade fi rmware ....................................................................................................................................... 62
7 SPECIFICATIONS................................................................................................................................................ 65
7.1 Hardware specifi cations ............................................................................................................................ 65
7.2 Character specifi cations in ESC/POS™ emulation .................................................................................... 68
7.3 Printer dimensions ..................................................................................................................................... 68
7.4 Power supply dimensions cod. 964GE010000350 (optional) .................................................................... 70
7.5 Paper roll holder cod. 974AS010000303 (optional) ................................................................................... 71
7.6 Specifi cations for ticket with black mark ..................................................................................................... 72
7.7 Character sets in ESC/POS™ emulation ................................................................................................... 73
INDEX
TABLE OF CONTENTS
User manual KPM216HII ETH 3