User’s Manual
112
10 FAQ
1. Q: The alarm controller does not start after it is powered on.
A: The possible reasons are as below.
●
Power input is incorrect.
●
AC adapter damage that results in there being no 14.5 VDC output.
●
No power input.
●
Program upgrading error.
●
Main board damage.
2. Q: The alarm controller automatically restarts several minutes after it starts up, or it often crashes.
A: The possible reasons are as below.
●
The input voltage is not stable or too low.
●
Poor heat dissipation, too much dust, or the environment of the device is unsuitable.
●
Hardware fault.
3. Q: Time display is not correct.
A: The possible reasons are as below.
●
Wrong setting.
●
Poor battery contact or low voltage.
●
Crystal oscillator working status is abnormal.
4. Q: Network connection is unstable.
A: The possible reasons are as below.
●
Network is not stable.
●
IP address conflicts.
5. Q: Alarm is not generated.
A: The possible reasons are as below.
●
Alarm setting is not correct.
●
Alarm wiring is not correct.
●
Alarm input signal is not correct.
●
No output activation duration has been set for the area that the zone belongs to.
6. Q: Keypad does not register correctly.
A: The possible reasons are as below.
●
Wrong connection between the keypad and the controller. Please connect to A1 port and B1
port on the controller.
●
Check whether the keypad 485 address is set to 0.
●
When multiple keypads are connected to the controller, their 485 addresses must be
different.
●
Keypad hardware fault or controller hardware fault.
7. Q: I forgot the access code.
A: Restore the device to the factory default setting by moving DIP 5 to the OFF position, and DIP
6 to the ON position. For details, see Table 2-3.
8. Q: The configuration cannot be restored to the factory default setting.
A: The parameter
FACTORY RST
is set to
NO
in the
SYSTEM FUNCTIONS
menu, so the DIP reset
does not work. In this case, please return the controller to the manufacturer.
To Next Page
Loading...
Need help?
General
