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Dahua DHI-ARC3008C User Manual

Dahua DHI-ARC3008C
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Alarm Controller
User’s Manual
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V2.0.1

Table of Contents

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Dahua DHI-ARC3008C Specifications

General IconGeneral
BrandDahua
ModelDHI-ARC3008C
CategoryController
LanguageEnglish

Summary

Foreword

General

Introduces the manual's scope and purpose for the alarm controller.

Models

Lists the specific model of the alarm controller being documented.

Safety Instructions

Explains signal words used in the manual to indicate potential hazards.

Revision History

Details the changes made in different versions of the manual.

Important Safeguards and Warnings

Transportation Requirements

Guidelines for safely transporting the alarm controller.

Storage Requirements

Guidelines for storing the alarm controller to maintain its condition.

Operation Requirements

Essential requirements for operating the alarm controller safely and effectively.

Installation Requirements

Electrical Safety

Specific safety precautions related to electrical aspects of the controller.

Power Supply

Details regarding the power supply specifications and requirements for the controller.

Battery

Information on the battery specifications, compliance, and features for the controller.

Wire

Information regarding wiring connections and requirements for the controller.

Wiring and Installation

Dimensions

Provides the physical dimensions of the alarm controller and its components.

Installation

Step-by-step procedure for physically mounting the alarm controller.

Main Board

Details the components and ports on the main circuit board of the controller.

Ports

Detailed description of each port on the controller's main board.

DIP Switch

Explains the function and operation of the DIP switches on the controller.

Wiring

Describes the wiring procedures and connections for the controller.

Startup

Setting Keypad and Expansion Module Addresses

How to assign unique addresses to keypads and expansion modules.

Setting Card Reader Address

Procedure for configuring the address for the card reader.

Powering on the Controller

Steps to power on the alarm controller and system initialization.

Powering on the Keypad

Describes the process and indicators when powering on the keypad.

Factory Default Settings

Lists the default configurations for zones, access codes, and network.

Lead-acid Battery

Details the controller's behavior when powered by battery and over-discharge protection.

Keypad

Dimensions

Provides the physical dimensions of the keypad.

Installation

Step-by-step guide for installing the keypad.

Wiring

Explains the wiring connections for the keypad.

Structure

Overview of the keypad's physical components and their functions.

Keys

Details the functions of each key on the keypad.

LED Indicators

Describes the meaning of the LED indicators on the keypad.

LCD Display

Explains the information displayed on the keypad's LCD screen.

Expansion Module (Optional)

Dimensions

Provides the physical dimensions of the expansion module.

Wiring

Details the wiring connections for the expansion module.

Module Functions

Explains the functionality of the expansion module and its configuration.

4G Module (Optional)

Dimensions

Provides the physical dimensions of the 4G module.

Installing 4G Modules

Step-by-step guide for installing the 4G module.

Installer Operations

Entering the Installer Menu

Procedure to access the installer menu using a technician code.

Installer Menu Options

Lists the available submenus within the installer menu.

Keypads

Configuration options for keypads within the installer menu.

Communicator

Settings for the device's communication module.

Power Supplies

Configuration related to the controller's power supply.

Wired Zones

Configuration settings for wired zones.

Key Type Zone

Configures zones used as auxiliary commands for arming/disarming.

In and Zones

Combines two zones to establish alarm linkage.

Outputs

Configuration settings for the controller's outputs.

Areas

Configuration settings for defining and managing areas.

System Functions

Configures system-wide functions like alarm cycles and tampers.

System Timing

Configures timing parameters for alarms and delays.

System Timer

Configures timers for arming, disarming, and output control.

Access Codes

Management of user access codes and authority levels.

Date and Time

Configuration of the controller's date and time settings.

Holiday

Setting up holiday periods that affect timer operations.

Telephone Number

Configuration of telephone numbers for calls and SMS.

Remote Service

Settings for enabling or disabling remote control capabilities.

Monitor Station

Configuration of parameters for monitoring stations.

Vocal Messages

Configuration of vocal messages for alarm notifications.

SMS Messages

Configuration of SMS message settings and linkage.

Digital Format

Configuration of digital format settings for event reporting.

TCP/IP Network

Configuration of network settings for IP connectivity.

Log Events

Recording, reading, and printing event logs.

2G/4G Module

Configuration for the 2G/4G communication module.

Language

Selection of the system language.

RFID Cards

Configuration and management of RFID cards for arming/disarming.

Expansion Modules

Configuration and management of expansion modules.

SIA

Configuration for System Interface Agreement with third-party platforms.

Alarm Config Tool

Home Page

Overview of the Alarm Config Tool's main interface and its sections.

Setting

Configuration of parameters related to clients, utility, installers, and language.

Client

Management and configuration of client information.

Managing a Client

Operations for adding, modifying, copying, and deleting client data.

Searching a Client

How to search for specific client details.

Configuring Client Parameters

Configuration of parameters for activators, keypads, access codes, etc.

RFID Cards

Configuration settings for RFID cards within the Alarm Config Tool.

Modules

Configuration settings for power supplies and expansion modules.

I/O

Configuration of parameters for Wired Zones, In And Zones, and Outputs.

System

Configuration of system parameters like Areas, SYS Functions, Timings, Timers, Holidays.

Communication

Configuration of parameters for Communicator, Telephone No., and Vocal Message.

Digital Port

Configuration of parameters for SYS Event, Module Event, etc.

Alarm Center

Configuration of alarm center parameters via the tool.

Utility

Import/Export functionality for clients via the tool.

Installer

Inputting the installer code for the tool.

Language

Selecting the language for the tool interface.

Updating Device

Process for updating device firmware using the tool.

DMSS App Operations

Installing the App

Instructions for downloading and installing the DMSS mobile application.

Adding Alarm Controller

Steps to add the alarm controller to the DMSS app.

Area Arming and Disarming

How to arm and disarm areas using the DMSS app.

Zone Settings

Configuration of individual zone parameters within the app.

Configuring Device on App

General process for configuring device parameters via the app.

Configuring Alarm Controller

Specific steps for configuring the alarm controller's main settings in the app.

Configuring Area

Steps to configure area-specific settings within the app.

FAQ

Controller Not Starting

Troubleshooting steps for when the alarm controller fails to power on.

Automatic Restarts or Crashes

Reasons and solutions for frequent controller restarts or crashes.

Incorrect Time Display

Troubleshooting steps for incorrect time display on the controller.

Unstable Network Connection

Solutions for issues with unstable network connectivity.

Alarm Not Generated

Troubleshooting steps when alarms are not triggered.

Keypad Not Registering Correctly

Solutions for keypads failing to register with the controller.

Forgotten Access Code

Procedure to restore the device to factory default if the access code is forgotten.

Factory Default Restore Failure

Troubleshooting steps when factory default restoration fails.

Battery Charging Issues

Reasons and solutions for battery charging problems.

Keypad Unresponsive

Troubleshooting steps for an unresponsive keypad.

Alarms During Exit Delay

Explains why detectors might generate alarms during exit delay countdown.

Mobile Network Connection Failure

Troubleshooting for failed mobile network connection with 4G modules.

Time Change After DST Configuration

Explains time synchronization issues after DST configuration.

Appendix 1 Keypad Buzzer Sound

Keypad Buzzer Sounds

Table detailing the different buzzer sounds for keypad operations and faults.

Appendix 2 Event Log Messages

Event Log Messages

List of event messages and their corresponding descriptions for log analysis.

Appendix 3 Installer Menu Map

Installer Menu Map

A structured overview of the installer menu options and their hierarchy.

Appendix 4 Cybersecurity Recommendations

Use Strong Passwords

Guidelines for creating strong and secure passwords.

Update Firmware and Client Software

Recommendations for keeping device firmware and software up-to-date.

Physical Protection

Recommendations for physical security measures for the device.

Change Passwords Regularly

Suggestions for regularly changing passwords to enhance security.

Set and Update Passwords Reset Information

Guidance on setting up and updating password reset information.

Enable Account Lock

Recommendation to enable account lock feature for security.

Change Default HTTP and Other Service Ports

Suggestions to change default ports for security enhancement.

Enable HTTPS

Recommendation to enable HTTPS for secure web service access.

MAC Address Binding

Recommendation to bind MAC address to gateway for security.

Assign Accounts and Privileges Reasonably

Guidance on assigning user accounts and privileges appropriately.

Disable Unnecessary Services and Choose Secure Modes

Recommendations on disabling unused services and using secure modes.

Audio and Video Encrypted Transmission

Recommendation for using encrypted transmission for sensitive data.

Secure Auditing

Suggestions for regularly auditing online users and device logs.

Network Log

Recommendation to enable network log for long-term storage and tracing.

Construct a Safe Network Environment

Recommendations for creating a secure network environment.

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