Datalogic Matrix 300N Reference Manual

TROUBLESHOOTING
151
9
TROUBLESHOOTING GUIDE
Problem
Suggestion
One Shot or Phase Mode
using serial trigger source:
the ”TRIGGER” LED is not
blinking.
 On the Reading Phase step check the settings for
Acquisition Trigger, Reading Phase-ON, and
Reading Phase-OFF parameters.
 Are the COM port parameters (Baud Rate, Parity, Data
Bits, Stop Bits) correctly assigned?
 On the Reading Phase step check the settings of
Acquisition Trigger String, Reading Phase-ON
String, and Reading Phase-OFF String parameters.
 Is the serial trigger source correctly connected?
Phase Mode:
the ”TRIGGER" LED is
correctly blinking but no image
is displayed in the DL.CODE
window.
 Is the Phase frequency lower than the maximum frame
rate?
Continuous Mode:
the ”TRIGGER” LED is not
blinking.
 Verify the correct software configuration settings.
Any Operating Mode:
the ”TRIGGER” LED is
correctly blinking but no result
is transmitted by the reader at
the end of the reading phase
collection.
 Check the Code Collection parameters on the Reading
Phase step and the Data Formatting parameters on the
Data Formatting step.
Image not clear:
 verify the Focus procedure
Image focused but not
decoded:
 verify the Calibrate Image Density procedure.
Reading:
the reader always transmits
the No Read Message
 Run the Rapid Configuration procedure in chapter 1.
 Position the reader as described in par. 3.3 and through
DL.CODE:
 Tune the Acquisition Delay on Trigger, if the moving
code is out of the reader field of view;
 Set the Continuous Operating Mode if no external
trigger source is available;
 Tune the Image Setup to improve the code image
quality;
 Check the parameter settings in the Code Setup
step: 2D Codes, 1D Codes, and Postal Codes;
 View the full resolution code image to check the
printing or marking quality.
Communication:
reader is not transmitting
anything to the host.
 Is the serial cable wiring correct?
 If using CBX, be sure the RS422 termination switch is
OFF.
 Are the host serial port settings the same as the reader
serial port settings?
 In DL.CODE Device menu > Settings > Settings > LED
Configuration, the COM LED Function can be
configured to indicate Main Serial Port TX or Main
Serial Port RX.

Datalogic Matrix 300N Specifications

General

Type	Barcode module bar barcode readers
Sensor type	CMOS
Scanner type	1D/2D
Yaw reading angle	0 - 24 °
Optical sensor resolution	1024 pixels
Linear (1D) barcodes supported	-
2D (matrix & stacked) barcodes supported	Aztec Code, Data Matrix, MaxiCode, Micro QR Code, QR Code
Input voltage	10 - 30 V
Power consumption (typical)	5 W
Connectivity technology	Wired
Certification	AIM DPM, ISO/IEC 15415, ISO/IEC 15416, ISO/IEC 16022, ISO/IEC 18004, AS9132A
Product color	Blue, Metallic
Housing material	Aluminium, Plastic
International Protection (IP) code	IP67
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 50 °C

Weight and Dimensions

Depth	54 mm
Width	75 mm
Height	62 mm
Weight	238 g