Datalogic Matrix 300N Reference Manual

MATRIX 300N™ REFERENCE MANUAL
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9
TROUBLESHOOTING GUIDE
Problem
Suggestion
Communication:
data transferred to the host
are incorrect, corrupted or
incomplete.
 Are the host serial port settings the same as the reader
serial port settings?
 In the DL.CODEData Formatting step check the
settings of Header and Terminator String parameters.
 In the DL.CODEData Formatting step, check the
various Message Field parameter settings.
Configuration:
cannot access environment
parameters in DL.CODE
(Device>Settings>Settings
menu item is grey)
 Are you using the Installer - Expert User level? If not
change it in the Options>Change User menu.
How do I obtain my reader
Serial Number?
 The reader Serial Number consists of 9 characters: one
letter, 2 numbers, another letter followed by 5 numbers.
 The reader Serial Number is printed on a label that is
affixed on the bottom case near the reading window.
 The Serial Number is also visible from the DL.CODE
Device List Area.
How do I obtain my reader
Order Number?
 The reader Order Number consists of 9 numbers.
 The reader Order Number can be obtained by
comparing the Device Model (in DL.CODE Device
Menu > Settings > Settings > About Device) with the
product models page on the Datalogic website.

Datalogic Matrix 300N Specifications

General

Type	Barcode module bar barcode readers
Sensor type	CMOS
Scanner type	1D/2D
Yaw reading angle	0 - 24 °
Optical sensor resolution	1024 pixels
Linear (1D) barcodes supported	-
2D (matrix & stacked) barcodes supported	Aztec Code, Data Matrix, MaxiCode, Micro QR Code, QR Code
Input voltage	10 - 30 V
Power consumption (typical)	5 W
Connectivity technology	Wired
Certification	AIM DPM, ISO/IEC 15415, ISO/IEC 15416, ISO/IEC 16022, ISO/IEC 18004, AS9132A
Product color	Blue, Metallic
Housing material	Aluminium, Plastic
International Protection (IP) code	IP67
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 50 °C

Weight and Dimensions

Depth	54 mm
Width	75 mm
Height	62 mm
Weight	238 g