Adjustments and Maintenance
2-16
2.4.1 Cleaning the Printhead
CAUTION
NEVER use a sharp object on the Printhead;
damage can result.
If print quality declines (symptoms can include non-compliant
bar codes or streaks in the image), the typical cause is debris
buildup on the printhead.
If not removed, debris buildup can result in permanent
damage.
Depending upon the media and settings most typically used,
different methods and materials are recommended for
cleaning the printhead, as detailed below.
Faulty Label: Streaks (e.g., white
lines) in the direction of print can
indicate a dirty or faulty printhead.
2.4.1.1 Cotton Swab Procedure
This cleaning method is recommended when using direct thermal media or thermal transfer media
with a wax ribbon.
1. Turn OFF and unplug the printer. Wait for the printhead to cool.
2. Raise the Printhead Assembly then remove the media (and ribbon, if installed). Using a Cotton
Swab moistened (not soaked) with isopropyl alcohol, gently wipe the Printhead and Burn Line
clean.
Printhead
Assembly
Cotton
Swab
Printhead
Burn Line
buildup