Troubleshooting
3-9
3.3.2 Fault Messages
Fault Messages receive the highest display priority and, if multiples occur, messages will cycle.
Note: To return operation after a fault, correct the condition and then press FEED.
Fault Messages
Displayed Message Description Solution
ADC FAULT
An analog to digital
converter failure
has occurred.
Attempt to clear the fault by cycling the power OFF
and ON; if the fault does not clear, replace the Main
Logic PCB (see Section 4.11).
CUTTER FAULT
A blade-positioning
fault has occurred.
1) Try cycling printer power OFF and ON.
2) Ensure the media being cut is within specification.
WARNING! Turn OFF and unplug the printer
before examining the cutter.
3) Ensure the cutter and cable are properly installed,
and that the cutter cable is free of damage.
4) Clear any obstructions from the cutter.
5) The Cutter Motor or Motor Controller PCB may be
defective; replace the option.
6) The Main Logic PCB may be defective; replace it
(see Section 4.11).
DMA FAULT
A Direct Memory
Access failure has
occurred.
Cycle the power OFF and ON. If the fault does not
clear, replace the Main Logic PCB (see Section 4.11).