Datamax I-Class - Page 48

Troubleshooting
3-10
Fault Messages (continued)
Displayed Message Description Solution
GAP MODE
CANNOT CALIBRATE
Consistently low
sensor readings
were detected.
Press any key to continue. Then, retry STANDARD
CALIBRATION, ensuring that media is inserted at the
appropriate step (see Section 2.1.2). If this fails, try
ADVANCED ENTRY (see Section 2.1.3).
If the problem persists, it can be due to one of
following reasons:
1) The media is transparent; try installing an alternate
media and retry calibration.
2) Possible debris in the Media Sensor; clean it then
retry calibration (see Section 2.4.3).
3) The Media Sensor may be defective; replace it (see
Section 4.7).
4) The Main Logic PCB may be defective; replace it
(see Section 4.11).
GAP MODE
FAULTY SENSOR
Consistently high
sensor readings
have been recorded.
Press any key to continue. Retry the STANDARD
CALIBRATION, ensuring that the backing is inserted
and the media withdrawn at the appropriate step (see
Section 2.1.2).
If the problem persists, it can be due to one of
following reasons:
1) Possible debris in the Media Sensor; clean it then
retry calibration (see Section 2.4.3).
2) The Media Sensor may be defective; replace it (see
Section 4.7).
3) The Main Logic PCB may be defective; replace it
(see Section 4.11).
HEAD CLEANING
FAULT
The programmed
printhead cleaning
distance has been
exceeded three
times.
Press and hold the TEST Button or select CLEAN HEAD
NOW to initiate cleaning (see Section 2.4.1).