Datamax I-Class Maintenance Manual

i
3
Troubleshooting
3.0 Overview............................................................................................ 1
3.1 Troubleshooting................................................................................... 1
3.1.1 Initial Steps ...............................................................................1
3.2 General Problem Resolution................................................................... 1
3.2.1 Problem Isolation........................................................................ 2
3.2.2 No Power................................................................................... 3
3.2.3 No Print..................................................................................... 4
3.2.4 Poor Print Quality........................................................................ 5
3.2.5 Communications Problems ........................................................... 6
3.3 Error Resolution................................................................................... 7
3.3.1 Warning Messages ...................................................................... 7
3.3.2 Fault Messages........................................................................... 9
3.4 Hex Dump Mode................................................................................ 15

Datamax I-Class Specifications

General

Print Method	Thermal Transfer/Direct Thermal
Resolution	203 dpi, 300 dpi, or 600 dpi
Max Print Speed	10 inches per second (254 mm/s)
Interface	USB, Serial, Parallel
Media Types	Paper, Polyester, Polypropylene, Vinyl, Nylon