Dell D30M User Manual

System-diagnostic lights
Table 47. Diagnostic LED behavior
Blinking pattern
Problem descriptionAmber White
1 2 Unrecoverable SPI Flash Failure
2 1 CPU failure
2 2 System board failure (included BIOS
corruption or ROM error)
2 3 No memory/RAM detected
2 4 Memory/RAM failure
2 5 Invalid memory installed
2 6 System board / Chipset Error / Clock
failure / Gate A20 failure / Super I/O
failure / Keyboard controller failure
3 1 CMOS battery failure
3 2 PCI or Video card/chip failure
3 3 BIOS Recovery image not found
3 4 BIOS Recovery image found but invalid
3 5 Power rail failure
3 6 SBIOS Flash corruption
3 7 Intel ME (Management Engine) Error
4 2 CPU Power Cable Connection Issue
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a stand-alone tool that is preinstalled in all Dell computers that are installed with the Windows
operating system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the
operating system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer
to its factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
www.dell.com/serviceabilitytools. Click SupportAssist and then, click SupportAssist OS Recovery.
Real Time Clock—RTC reset
The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell
Latitude and Precision systems from
No POST/No Boot/No Power situations. You can initiate the RTC reset on the system
from a power-off state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC
reset occurs after you release the power button.
NOTE:
If AC power is disconnected from the system during the process or the power button is held longer than 40
seconds, the RTC reset process gets aborted.
Troubleshooting 131

Dell D30M Specifications

General

Brand	Dell
Model	D30M
Category	Desktop
Language	English