XT Series Programming Guide Digital Monitoring Products, Inc.
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APPENDIX
17.9 Common Keypad Messages
Message Meaning Possible Solutions
INVALID CODE
The user code you have entered is not
recognized by the system.
Check the user code and try again.
CLOSING TIME
The schedule has expired but the system
has not been armed.
Users still on the premise should arm the system or
extend the schedule to a later time.
KEYPAD NAME - NOPWR Keypad is not getting proper power.
Check that AC/DC transformer is plugged in
correctly.
AC TROUBLE The system AC is low or missing. Check that the AC connections are good.
BATTERY TROUBLE
The System battery is either low or
missing.
Check that the battery connections are good and
the battery is still good.
SYSTEM TROUBLE or
SERVICE REQUIRED
There is a problem with one or more
components in the system.
MakesuretheRESETjumperisremovedfrom
the panel. Make sure there is not a short or open
condition on the green data wire to the keypad. You
may also need to check that all of the keypads and
expansion modules on the bus are good.
SYSTEM BUSY
The system is performing another task
with a higher priority.
Wait a few moments for the system to complete
thetask.MakesuretheRESETjumperisnotonthe
panel. If the message displays for a long period of
time, the processor could be locked up.
TRANSMIT FAIL
The panel has attempted to communicate
with the central station 10 times and has
not succeeded.
Verify your communication type, account number,
and phone number. Make sure the telephone line is
connected and working properly.
ENTER CODE (When
entering Programming)
A lockout code has been programmed for
the panel.
Enter the lockout code.
WIRELESS TROUBLE
The panel is unable to communicate with
the wireless receiver.
Verify the receiver is properly connected to the
panel. Verify the correct House Code is programmed
in System Options.
The wireless receiver is missing.
17.10 Z-WaveCerticationInformation
The 738Zplus is a security enabled Z-Wave product and is designed to be used as a primary controller.
The 738Zplus can support Z-Wave products from different vendors and product categories. It is recommended to use
devices listed on the buy.dmp.com site for best performance.
Z-Wave Terminology:
• Inclusion: the process of adding a device to the Z-Wave network. The new device is ‘included’ into the
Z-Wave network.
• Exclusion: the process of removing a device from the Z-Wave network. The new device is ‘excluded’ from the
Z-Wave network.
• Replication: the process of copying network information to another device (typically a Z-Wave controller) in
the Z-Wave network.