Dolby Laboratories CP950 - Site Information and Location; User; Info

In most cases, the Dolby CP950 and CP950A provide detailed alerts, which provide additional information
and troubleshooting steps to help you resolve problems quickly. Clicking on details opens a new screen in
your web browser and displays the alert information. If replacement parts are needed, the details screen
provides part numbers and Dolby ordering information. For power supply fuse-related alerts, the details
screen shows you what to source locally.
3.1.9 Site information and location
To display the CP950/CP950A chassis serial number, IP address, and other site information, click the site
button, which is located next to the alert icon at the upper-le side of the screen. This pop-up information
enables a remote user to quickly view information regarding the unit and screen. The location information is
obtained from a custom room configuration that is created in Dolby Atmos Designer (DAD). If you do not use
DAD to set up a CP950/CP950A, some of the location information is blank or generic.
Figure 44: Site information pop-up
3.1.10 User
This field displays the current user level. If you have the necessary credentials, you can click the change
button, enter your user name and password, and change the current user level.
Related information
Setting up user access on page 72
3.1.11 Info
To view system information, click the info button at the upper-le corner of the screen to display the CP950
or CP950A info pop-up list, as shown in the following figure for a CP950A with a Dolby Atmos playback
enablement.
Figure 45: CP950A information
It can be helpful to understand some of the information that is displayed in the info pop-up list.
Chassis Serial Number: The hardware serial number associated with the entire CP950/CP950A audio
processor. When applying for an RMA, this is the number that is required.
CAT1700 Main Board Serial Number: The board with all input/output connections. If applying for an RMA for
the CAT1700, this number is required.
Working with the web client user interface
Dolby Cinema Processor CP950 and Dolby Atmos Cinema Processor CP950A Manual 46
Issue 9 Part Number 8800298 19 January 2022