78 10056272-AA
Two machine efficiency measures are derived from these times:
% Availability measures % uptime achieved by the system having excluded Ribbon
Change Time from the calculation.
% Availability = Uptime / (Uptime + Downtime)
This gives a good overall measure of the SmartDate’s health. A low availability
metric implies a configuration issue that is compromising the amount of time you can
successfully use the machine.
% Uptime measures the uptime efficiency achieved by the system and includes Ribbon
Change Time in the calculation.
% Uptime = Uptime / (Uptime + Downtime + Ribbon Change Time)
This gives a good overall measure of the operational efficiency achieved by the system
taking into account routine maintenance. A low metric implies that operational efficiency
may be improved by (eg) using longer ribbon, better planning of ribbon replacement
times etc.
Both of these metrics are calculated over two different time periods.
Lifetime metrics are measured from the time the firmware was installed or the system
restored to the factory setup.
Daily metrics are measured from either midnight or when the printer was last power
cycled - which ever happened last.
Operation
for parts & service call QLC (800) 837-1309
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