77 10056272-AA
Health
The Health screen displays metrics relating to the operational efficiency of your
installation. In order to compute these metrics the SmartDate distinguishes between
and measures, the time spent in different states.
Uptime is the duration for which the SmartDate is available and ready to print if
configured to do so. Uptime accumulates when the SmartDate is fault free. This
includes time spent powered off with no faults.
Downtime is the duration for which the SmartDate is unavailable due to an operational
fault, not related to ribbon change. Downtime includes the time spent switched off with
this fault.
Ribbon Change Time is the duration for which the SmartDate is not able to print due to
the ribbon being replaced. Ribbon time starts accumulating as soon as the (1208 - End
of Ribbon fault) or (1212 - Low Ribbon Detected) is detected. It stops increasing once
the system has re-entered the READY state.
Operation
for parts & service call QLC (800) 837-1309
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