Section 14: In Case of Difficulty
174
Problem: Fan Malfunction.
Solution:
1. Verify that there is nothing obstructing the rotation of the fan.
2. Verify the fan is clean. Using a vacuum should clean the fan adequately.
3. Verify the connector is still connected.
4. If need be contact Epilog for replacement.
Problem: Table will not move.
Solution:
1. Verify that there is nothing obstructing the travel of the table.
2. Attempt to focus manually by pushing the Focus button and turn the round
knob.
3. If you are still experiencing problems, contact Epilog Technical Support.
Problem: Auto focus is out of focus or will not operate properly.
Solution:
¾ Clean the bottom surface of the focus block. This cover should be cleaned with Window
cleaner or water. Do not use acetone or alcohol.
Problem: Position Error displayed on LCD front console.
Solution:
¾ If you receive a Position Error on your display, the engraver is informing you that it has
lost its correct positioning. Power off engraver and verify there is nothing obstructing the
travel of the carriage both left-to-right and front-to-back. With the engraver shut off,
move the carriage with your hand in all directions. The carriage should travel quite
freely. With the engraver on, the carriage should resist you trying to move it. It will still
move if you force it (please do not) but it will resist. Turn the engraver back on. Notify
Technical Support if you are in need of further assistance.
Problem: Extreme right side of graphic is missing.
Solution:
¾ Check the printer driver by going into “Printer Setup”.
¾ Make sure you have the Epilog Legend print driver selected.
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