Epson AcuLaser C2800 - Page 139

AcuLaser C2800/C2800D/C3800/C3800D Revision C
TROUBLESHOOTING Print Quality Trouble FIP 139
Confidential
FIP-P3 A BLACK PAGE IS PRINTED
Before starting troubleshooting, inspect the paper feed path of the printer paper. Check
the paper feed path for metal staples, paper clips, paper scraps, and other foreign
matter.
Symptom / Possible Parts
 Symptom
The printed page is complete black.
 Possible Parts
 IMAGING CARTRIDGE (Y/M/C/K)
 TRANSFER UNIT
 ROS ASSY
 PWBA MCU
 BOARD ASSY, MAIN
 HVPS
Step Check Yes No
1
Check the IMAGING CARTRIDGE (Y/M/
C/K)
Is the specified IMAGING CARTRIDGE (Y/
M/C/K) installed correctly?
Go to Step [2]. Replace the
specified
IMAGING
CARTRIDGE (Y/
M/C/K). (p.271)
2
Check the paper
Is it a new standard paper free from moisture?
Go to Step [3]. Replace it with a
new standard
paper free from
moisture.
3
Check the installation of the TRANSFER
UNIT
Reinstall the TRANSFER UNIT and make a
test print. Are images printed normally?
End of procedure Go to Step [4].
4
Check the connection of the ROS ASSY
Is the harness of the ROS ASSY securely
connected?
Go to Step [5]. Reconnect the
harness correctly.
5
Check the installation of the IMAGING
CARTRIDGE (Y/M/C/K)
Reinstall the IMAGING CARTRIDGE (Y/M/
C/K) and make a test print. Are images printed
normally?
End of procedure Go to Step [6].
6
Check after replacing the ROS ASSY
Replace the ROS ASSY (p.280) and make a test
print. Are images printed normally?
End of procedure Replace the
PWBA MCU.
(p.343)
Step Check Yes No