Epson AcuLaser C2800 - Fip; The Flow of FIP

AcuLaser C2800/C2800D/C3800/C3800D Revision C
TROUBLESHOOTING FIP 80
Confidential
3.2 FIP
3.2.1 FIP
FIP is provided as the first step to identify the cause of the trouble. FIP is a guide for
proceeding with troubleshooting while checking error codes and various other
symptoms of trouble.
3.2.2 The flow of FIP
Figure 3-2. The Flow of FIP
Ask the operator about the conditions of the trouble.
Was the operator operating the printer correctly?
Instruct the operator how to operate the printer.
Is it an image quality problem?
Take notes on the jam code.
Make up the trouble with reference to FIP.
Is it a paper-jam trouble?
Is an error message (error code) displayed on the printer panel?
Perform troubleshooting with reference to
“7.1 Connectors” (p.396) .
Make up the trouble with reference to
“3.5 Print Quality Trouble FIP” (p.135) .
Ask the operator how the jam occurred and execute printing in the
same manner as s/he did. Does paper jam occur?
Recheck the trouble condition, and execute preventive
maintenance with reference to
“7.1 Connectors” (p.396) ,
disassembly adjustment, or various information.
Make up the trouble with reference to FIP.
NY
Y
Y
Y
N
N
N
N
Have the F/W of the main controller and the engine controller been updated?
Is the printer making abnormal noise?
Y
Make up the trouble with reference to
“3.6 Abnormal Noise-related Trouble” (p.151) .
N
Y